About the role

Cluster Training Manager - Banca Channel

Job Summary:

The Cluster Training Manager for the Banca Channel at Canara HSBC Life Insurance will play a pivotal role in driving training and development initiatives to empower our sales force. This position is integral in enhancing the skills and knowledge of our bancassurance teams to maximize business growth and ensure exceptional customer service.

Key Responsibilities:

Design and deliver effective training programs tailored to the needs of the bancassurance teams, ensuring alignment with corporate objectives.
Conduct needs assessments and evaluations to identify skill gaps and measure training effectiveness across the cluster.
Collaborate with key stakeholders to develop training materials and provide ongoing support to trainers and participants.
Facilitate workshops, seminars, and coaching sessions that engage employees and promote a culture of continuous learning.
Monitor and analyze training metrics to drive improvements and report progress to management.
Foster relationships with partner banks to ensure high levels of engagement and training participation.
Stay updated on industry trends and training best practices, integrating new methodologies into the training strategy.

Requirements:

Bachelor's degree in Business Administration, Human Resources, or a related field.
Minimum of 5 years of experience in training and development, preferably within the insurance or financial services industry.
Strong knowledge of bancassurance channels and the unique training needs associated with them.
Exceptional presentation and communication skills, with the ability to engage diverse audiences.
Proficient in training delivery techniques and adult learning principles.
Strong analytical skills to assess training effectiveness and capabilities.
Ability to travel within the assigned cluster as required.

Preferred Qualifications:

Master's degree in a related field is highly desirable.
Experience in developing e-learning or blended learning solutions.
Proven track record in sales performance-enhancing training outcomes.
Certification in training and development (e.g., ATD, ASTD) would be an advantage.
Familiarity with CRM tools and learning management systems.

Benefits:

Attractive salary package with performance-based bonuses.
Comprehensive health and wellness benefits for employees and their families.
Generous leave policies, including paid time off and parental leave.
Opportunities for professional development and continuous learning.
Flexible work arrangements to promote a work-life balance.
Employee engagement programs and team-building activities.
Access to company-sponsored insurance products at preferential rates.

DEPUTY/CLUSTER TRAINING MANAGER - BANCA