Senior Director – Global Engineering & Delivery

Job Description

Position Title:

Senior Director – Global Engineering & Delivery

Location:

Bhopal, India

Reporting To:

CEO – Core Card & Global Technology Leadership (Atlanta, USA)

Position Summary

CoreCard is seeking an accomplished technology leader to head its Global Engineering & Delivery Centre based in Bhopal, India. The India Engineering & Delivery Centre is the company's primary global technology organization responsible for the engineering, development, implementation, configuration, testing, quality assurance, production support, DevOps, observability, and customer delivery of the CoreCard platform. The Centre supports customers across North America, UAE, Asia Pacific, Latin America (LATAM), and other international markets while working in close partnership with Product Management, Architecture, and Technology Leadership based in Atlanta.

As the Senior Director – Global Engineering & Delivery (India), you will provide strategic and operational leadership across multidisciplinary engineering and delivery functions, ensuring the successful execution of the global product roadmap, delivery of customer implementations, operational excellence, and organizational capability. The role will provide operational leadership for the India-based product engineering teams responsible for the continuous development and enhancement of the CoreCard platform. These teams operate within a global matrix structure and maintain functional alignment with their respective Engineering and Technology Leaders based in Atlanta. The Senior Director will be accountable for execution excellence, delivery governance, workforce planning, organizational effectiveness, engineering quality, and cross-functional collaboration across the India organization. The role will also serve as a strategic partner to Product Management, Architecture, Professional Services, and Business Leadership teams globally, while working closely with business leaders across North America, Asia Pacific, LATAM and other international markets to support customer implementations, strategic initiatives, and regional growth. This position requires a seasoned techno-commercial leader with deep expertise in card payments, enterprise software engineering, customer-facing delivery, organizational leadership, and operating successfully within a global matrix environment.

Key Responsibilities

Engineering Leadership

• Lead the Global Engineering & Delivery Centre based in India, ensuring successful execution of the CoreCard technology and delivery strategy.
• Provide operational leadership for product engineering teams responsible for the ongoing development and enhancement of the CoreCard platform.
• Partner closely with Product Management, Architecture, and Engineering Leadership in Atlanta to execute the global product roadmap.
• Drive engineering excellence by promoting modern software development practices, secure engineering principles, automation, quality, scalability, and continuous improvement.
• Establish engineering governance, delivery metrics, release management disciplines, and execution standards across all engineering functions.
• Foster a culture of innovation, accountability, collaboration, and technical excellence.

Global Delivery Leadership

Provide leadership across the following functions:

• Product Engineering
• Software Development
• Professional Services & Implementation
• Business Analysis
• Solution Consulting
• Product Configuration
• Quality Assurance
• Test Automation
• DevOps
• Monitoring & Observability
• Production Support
• Platform Operations

Key accountabilities include:

• Delivery governance
• Portfolio execution
• Resource and capacity planning
• Delivery quality
• Risk and dependency management
• Customer implementation oversight
• Operational excellence
• Continuous improvement initiatives

Global Matrix Leadership

• Lead the India Engineering & Delivery Centre within a global matrix organization.
• Collaborate with Engineering Directors, Product Leaders, Architects, and Technology Executives based in Atlanta to ensure alignment between product strategy and engineering execution.
• Drive seamless collaboration across globally distributed engineering, product, delivery, and support teams.
• Ensure engineering priorities, delivery commitments, and organizational objectives remain aligned across regions.
• Represent the India Engineering & Delivery Centre in global technology governance forums and cross-functional leadership discussions.

Business Partnership

• Partner with business leaders across international markets to support customer implementations, strategic initiatives, and business growth.
• Participate in executive governance meetings, customer steering committees, and strategic account reviews.
• Support solution consulting, technology strategy discussions, and customer engagements.
• Balance customer priorities, engineering capacity, and business objectives to ensure predictable delivery and high customer satisfaction.
• Work closely with Professional Services and Customer Success teams to drive successful implementation outcomes.

Card Payments Domain Leadership

Provide leadership across the complete card issuing and payment processing lifecycle, including:

• Credit Cards
• Debit Cards
• Prepaid Cards
• Commercial Cards
• Virtual Cards
• Digital Payment Solutions

Strong understanding of:

• Card Management Systems
• Authorization
• Clearing & Settlement
• Card Issuance
• Transaction Processing
• Card Lifecycle Management
• EMV
• PCI - DSS
• Tokenization
• Fraud Management
• Chargebacks and Disputes
• Visa, Mastercard, and other payment network requirements

People Leadership

• Lead, mentor, and develop Principal Managers and functional managers responsible for engineering and delivery operations.
• Build organizational capability and strengthen leadership across the India Engineering & Delivery Centre.
• Drive talent acquisition, succession planning, leadership development, employee engagement, and retention.
• Foster a high-performance culture built on accountability, collaboration, innovation, inclusion, and continuous learning.
• Coach future technology leaders and strengthen the organization's leadership pipeline.
• To ensure growth of senior managers and leaders, increasing fungibility, and development of future leaders.

Operational Excellence & Governance

• Establish and monitor engineering KPIs, delivery metrics, quality measures, and operational dashboards.
• Drive continuous improvements in engineering productivity, automation, release quality, and operational efficiency.
• Ensure compliance with corporate governance, information security standards, regulatory requirements, and internal policies.
• Promote operational discipline, delivery predictability, and engineering excellence across the organization.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline.
• Master's degree or MBA preferred.

Experience

• 18+ years of progressive experience in software engineering, enterprise product development, technology delivery, or engineering management.
• Significant leadership experience managing large engineering and delivery organizations within the payments, financial technology, or banking technology sectors.
• Proven experience leading global engineering and customer delivery organizations supporting enterprise software products.
• Strong experience operating within a global matrix organization and partnering with geographically distributed technology teams.
• Demonstrated success leading managers and senior technical leaders while driving engineering excellence, delivery performance, and organizational effectiveness.
• Extensive experience with card management systems, payment processing platforms, issuing solutions, or digital payments technologies.

Technical Expertise

Strong understanding of:

• Card Management Platforms
• Credit, Debit, and Prepaid Card Processing
• Commercial Card Solutions
• Payment Switching
• API and Microservices Architecture
• Java Enterprise Technologies
• Cloud Platforms (AWS, Azure, or GCP)
• Oracle and SQL Databases
• DevOps and CI/CD
• Kubernetes and Container Technologies
• Monitoring & Observability Platforms
• Test Automation Frameworks
• Agile, Scrum, and SAFe Methodologies
• Secure Software Development Lifecycle (SSDLC)

Leadership Competencies

• Strategic Leadership
• Engineering Excellence
• Business & Commercial Acumen
• Customer Focus
• Global Stakeholder Management
• Cross - cultural Collaboration
• Organizational Development
• Execution & Delivery Excellence
• Change Leadership
• Coaching & Mentoring
• Decision Making
• Executive Communication & Influencing

Success Measures

The successful candidate will be measured on:

• Successful execution of the global product roadmap.
• Engineering quality and innovation.
• Delivery predictability and operational excellence.
• Customer implementation success and satisfaction.
• Strong collaboration with Product Management and Engineering Leadership in Atlanta.
• Effective partnership with regional business leaders across international markets.
• Organizational capability, leadership development, and employee engagement.
• Continuous improvement in engineering productivity, quality, and operational performance.
• Contribution to CoreCard's global growth, customer success, and technology leadership.

Why Join CoreCard, A Euronet Company

This is an exceptional opportunity to lead CoreCard's primary Global Engineering & Delivery Centre and play a pivotal role in the continued evolution of one of the industry's leading card management platforms. You will work closely with global technology leadership, influence engineering execution, partner with business leaders across multiple regions, and lead the teams responsible for delivering innovative payment solutions to financial institutions worldwide.