About the role

Product Solution Manager – Government Business (Implementation & Regional Solutions)

Location: Mumbai BKC Office
Function: Government Business Products
Reporting To: National Product Head – Government Business & Interbank Deposit

Role Purpose

To drive end-to-end implementation, deployment, and operationalization of Government Banking solutions across assigned geographies. The role will be responsible for tender support, solution design, product implementation, governance adherence, stakeholder management & customer onboarding to ensure successful delivery of Government Business initiatives.

Key Responsibilities

Solutioning & Business Implementation

Design and develop customer-centric banking solutions for Government Departments, PSUs, ULBs, Municipal Corporations, Development Authorities, Boards, Corporations & other Government entities.
Understand client requirements and propose suitable banking and digital solutions.
Support bid management, RFP responses, tender participation, solution documents, commercial evaluation & presentations.

Project Implementation & Deployment

Manage end-to-end implementation of Government Banking projects within assigned regions.
Coordinate with Technology, Operations, CMS, Digital Banking, Compliance, Legal, and Business teams for successful deployment.
Ensure timely onboarding of customers and activation of products and services.

Product Deployment & Regional Governance

Drive rollout of new Government Banking products and digital solutions.
Monitor adoption, usage, and implementation milestones.
Ensure compliance with approved processes, policies, and regulatory requirements.

Stakeholder Management

Act as a single point of contact for implementation-related activities across mapped locations.
Coordinate with Regional Business Teams, Relationship Managers, Government Authorities & Partner Agencies.
Facilitate issue resolution through cross-functional engagement.

Operational Support & Service Management

Support post-implementation stabilization activities.
Track project deliverables and service commitments.
Monitor operational challenges and recommend corrective measures.

Key Deliverables

Successful implementation of Government Banking projects.
Timely completion of tender and onboarding activities.
Product deployment across allotted regions.
Customer satisfaction and project stabilization.
Compliance with implementation timelines and governance standards.

Skills & Competencies

Government Banking knowledge.
Project management and implementation expertise.
Solution design capabilities.
Stakeholder management.
Tender and bid management.
Problem-solving and analytical skills.

Preferred Experience

5–12 years in Government Banking, Transaction Banking, CMS, Product Management, or Project Implementation.
Experience in Government projects, digital banking solutions, and implementation management.