Cluster Manager - Federal Bank

Health Cluster Manager - Niva Bupa at Federal Bank Banca

Job Summary:

The Health Cluster Manager will play a pivotal role in driving the growth and performance of Niva Bupa's health insurance products within Federal Bank Banca. This position involves strategic leadership, fostering key partnerships, and enhancing customer engagement to ensure exceptional health insurance solutions that meet client needs.

Key Responsibilities:

• Lead the development and implementation of sales strategies to drive health insurance sales growth through the banca channel.
• Build and maintain strong relationships with key stakeholders at Federal Bank, ensuring alignment on sales objectives and product offerings.
• Conduct regular training and workshops for branch staff to enhance product knowledge and improve selling techniques.
• Monitor sales performance metrics and provide actionable insights to optimize sales strategies.
• Collaborate with marketing teams to design and execute promotional campaigns that attract new clients to our health insurance products.
• Facilitate feedback loops between customers and internal teams to continuously improve product offerings and customer satisfaction.
• Stay informed about industry trends, competitors, and regulatory changes to proactively adapt strategies as necessary.

Requirements:

• Bachelor's degree in Business, Finance, or related field; MBA preferred.
• 5+ years of experience in sales or relationship management within the insurance or banking sectors.
• Proven track record of achieving sales targets and developing successful strategic partnerships.
• Strong analytical skills with the ability to interpret sales data and derive actionable insights.
• Excellent communication and interpersonal skills to build rapport with diverse stakeholders.
• Demonstrated leadership capabilities and experience in coaching teams to success.
• Knowledge of health insurance products and regulatory environment is a plus.

Preferred Qualifications:

• Experience working within banca partnerships or distribution channels in the insurance industry.
• Understanding of digital sales strategies and customer engagement tools.
• Further certifications in insurance or financial services (e.g., Licentiate from Insurance Institute of India).
• Proven ability to drive change and influence stakeholders at all levels.

Benefits:

• Competitive salary with performance-based incentives and bonuses.
• Comprehensive health coverage and wellness programs for employees and their families.
• Retirement savings plan with company matching contributions.
• Ongoing professional development opportunities and training programs.
• Flexible work environment with an emphasis on work-life balance.
• Employee recognition programs and opportunities for career advancement.
• Vibrant company culture that promotes inclusivity and teamwork.