About the role

Job Title: IT & ERP Manager – Microsoft Dynamics NAV
Company: Bhojsons Group Plc
Location: Lagos, Nigeria
Reporting To: CFO
Role Summary
The IT & ERP Manager will be responsible for managing, optimizing, and supporting the Group’s IT
infrastructure and Microsoft Dynamics NAV (Navision) ERP system across all business units
(manufacturing and trading). The role will ensure system integrity, business continuity, process automation,
and alignment of IT systems with strategic business objectives.
Key Responsibilities
1. ERP Management – Microsoft Dynamics NAV
 Lead implementation, customization, and support of Microsoft Dynamics NAV across group
companies
 Manage ERP modules including Finance, Inventory, Manufacturing, Procurement, Sales &
Distribution
 Ensure seamless integration between ERP and other business applications
 Drive ERP optimization, automation, and process improvements
 Coordinate with external consultants/vendors for upgrades and enhancements
 Ensure data accuracy, system controls, and audit compliance
2. IT Infrastructure & Systems Management
 Oversee IT infrastructure including servers, networks, cloud systems, and cybersecurity
 Ensure high system availability, disaster recovery, and business continuity planning
 Manage IT budgets, hardware/software procurement, and vendor relationships
 Implement IT policies, governance frameworks, and security protocols
3. Business Process & Digital Transformation
 Collaborate with Finance, Operations, Supply Chain, and Sales teams to align ERP with business
processes
 Identify automation opportunities in manufacturing, inventory, and trading operations
 Lead digital transformation initiatives and system upgrades
 Develop dashboards and MIS reporting for management decision-making
4. Team Leadership & User Support
 Lead and mentor IT and ERP support teams across locations
 Provide user training and ensure effective ERP adoption
 Manage helpdesk operations and ensure timely issue resolution
 Develop SOPs and user manuals

5. Compliance, Risk & Audit
 Ensure ERP and IT systems comply with internal controls and regulatory requirements
 Support internal and external audits related to IT and ERP systems
 Implement data security and access control policies
 Monitor risks related to system failures, data breaches, and downtime
Key Performance Indicators (KPIs)
 ERP system uptime and performance
 Successful implementation of upgrades/projects
 Reduction in manual processes through automation
 User satisfaction and issue resolution turnaround time
 Data accuracy and audit compliance
Qualifications & Experience
 Bachelor’s degree in IT, Computer Science, or related field (Master’s preferred)
 8–15 years of experience in IT & ERP management
 Strong hands-on experience in Microsoft Dynamics NAV / Business Central
 Experience in manufacturing and trading environments is essential
 Knowledge of SQL, Power BI, and system integrations preferred
Key Skills & Competencies
 Strong ERP functional and technical expertise
 Business process understanding (manufacturing, supply chain, finance)
 Project management and stakeholder management
 Problem-solving and analytical skills
 Leadership and team management
 Strong communication skills
Preferred Certifications
 Microsoft Dynamics NAV / Business Central certification
 ITIL / PMP certification (added advantage)
Additional Requirements
 Experience working in a multi-company, multi-location environment
 Exposure to African market operations (preferably Nigeria)
 Ability to handle high-pressure environments and critical system issues