Investor Service and RTA ops

An Investor Services and RTA (Registrar and Transfer Agent) Operations role manages unitholder records, transaction processing, and stakeholder communications for mutual funds or asset management companies (AMCs).

 

Key Responsibilities

·          Transaction Processing & Exceptions: Handle subscriptions, redemptions, switches, and Systematic Investment Plans (SIPs) while tracking cut-off errors or rejected transactions.

·          Unit & Data Reconciliation: Reconcile daily collection MIS and Cash Management Services (CMS) banking files with external RTA records (such as CAMS or KFintech).

·          Investor & Distributor Servicing: Resolve investor queries, process distribution/dividend pay-outs, and manage distributor commission validation.

·          Compliance & Reporting: Coordinate with compliance teams on Anti-Money Laundering (AML) checks, audits, and regulatory filings required by market watchdogs like SEBI.

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Core Requirements & Skills

·          Education: Bachelor’s degree in Commerce, Finance, or an MBA/Postgraduate equivalent.

·          Experience: 2 to 5 years working in mutual fund operations, RTA oversight, or unit capital reconciliation.

·          Technical Skills: Strong command of MS Office, particularly advanced Excel for MIS reporting and data reconciliation.

·          Competencies: High attention to detail, process discipline, and strong communication skills for cross-functional coordination with RTA vendors and internal stakeholders.