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UpMan Placements Private Limited
Senior Relationship Manager - DBG
UpMan Placements Private Limited · posted 4 months ago
Mumbaiinsurance
About the role
Relationship Manager (Digital Partners)
Location
Mumbai – Bhandup
Reports to
M2
Category
Position
Senior Manager
Our Vision
To be the most admired insurance company that enables the continued progress of customers by being responsive to their needs
Our Values
- Sensitivity
- Excellence
- Ethics
- Dynamism
About HDFC Ergo General Insurance Co., Ltd.
HDFC ERGO General Insurance Company Ltd. is a joint venture between HDFC Ltd., India’s premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. The Company offers complete range of general insurance products ranging from Motor, Health, Travel, Home and Personal Accident in the retail space and customized products like Property, Marine and Liability Insurance in the corporate space.
We are seeking highly motivated and talented individuals to be associated with us in our Journey and support in achieving our goals and objectives.
Key Roles & Responsibilities
Basic:
- Align with business strategy and plan.
- End to end, relation & account management.
- Build strong, long-term client relationships by deepening engagement, introducing new solutions, and identifying opportunities to grow visibility, mindshare, and overall business value.
- Achieve business plan as set by management (Product Mix, Business Mix).
- To be familiar to the retail products specially Motor insurance and its Digital Sales Processes.
- Regular engagement with channel Partner to understand the changing dynamics & requirement.
- To proactively and efficiently engage with internal stake holders.
Core:
- Ideate new proposition to drive growth in business compared to competition on the partner platforms.
- Prospect Funnel improvement by regularly analysing the data including trouble shooting, price benchmarking etc.
- Have an understanding of how tech works & processes related to the same work.
Key Requirements – Education & Certificates
Full-time MBA / Engineer from a institute
Background – General Insurance, Motor Insurance, Non-life Insurance, Insurtech, Channel Partner management.
Work experience of minimum 6-7 years of experience with minimum 2 yrs. in general insurance product/relationship management.
Key Requirements - Experience & Skills
Must haves:
- Strong business acumen
- Ability to engage with multiple stakeholders
- Excellent interpersonal skills / relationship management
- Excellent Communication and Presentation Skills
- Data driven & good analytical thinking
What will the candidate do:
- Responsible for top-line & bottom-line
- Engage & interact with internal stakeholders - Product, Underwriters, Compliance, Claims etc.
- Competition products & process mapping - Become familiar with the competition to stay ahead of them
- Ability to engage and manage channel Partner (CXO levels)
- Build long-term robust relationships with clients and customers
- Create and enforce plans that will help meet the needs of the organization & the client
- Strengthen business by deepening relations by adding new solutions to the existing basket
- Co-create & innovate solutions with channel Partner for product & process
- Work quickly to address and resolve customer issues
- Align with the overall strategy of the vertical & its execution
- Encourage high-sales and good customer service practices
Date – May 2026