Head of Sales & Membership

•                      Performance & Movement: Reformer Pilates, bespoke Strength Training, and Functional Mobility.

•                      Mind-Body Suite: A dedicated Sanctuary for Yoga, Meditation, and Breath-work.

•                      Advanced Recovery: Medical-grade Infrared Saunas, Steam rooms and Red Light Therapy.

•                      Clinical Integration: Physiotherapy, Hormonal Health Analysis, and Personalised Nutrition.

II. The Mandate

The Head of Sales & Membership is a strategic leadership role tasked with driving the commercial trajectory of the club. The incumbent will be responsible for architecting a sophisticated sales culture that maintains the brand ethos while optimising for revenue.

This role requires a high-caliber professional capable of navigating the HNI and UHNI landscape, converting high-intent inquiries into long-term community members through a consultative ‘concierge led’ approach.

III. Core Responsibilities

1. Strategic Business Development

•                      Design and execute a comprehensive membership acquisition strategy

•                      Cultivate and manage a robust pipeline of qualified leads through strategic B2B alliances with luxury lifestyle brands, private family offices, and elite corporate networks.

•                      Lead the "Founding Member" strategy, leveraging Evolve’s status as India’s first women-only wellness sanctuary to build a high-profile, cohesive community.

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2. Sales Operations & Revenue Management

•                      Orchestrate the end-to-end member enrollment journey, ensuring a seamless transition from initial discovery to active membership.

•                      Maintain rigorous CRM standards (HubSpot/Salesforce) to provide data-driven insights on lead velocity, conversion metrics, and member demographics.

•                      Oversee the "Discovery Consultation" process, ensuring that club tours are conducted as high-level wellness assessments rather than traditional facility walk-throughs.

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3. Leadership & Brand Representation

•                      Recruit, mentor, and scale a high-performance Membership Team, fostering a culture of professional empathy, scientific literacy, and luxury service standards.

•                      Act as an executive ambassador for Evolve at exclusive networking events, ensuring the brand’s positioning is upheld in all external engagements.

V. Candidate Profile

•                      Professional Experience: 8–12 years of demonstrated success in luxury sales leadership, premium hospitality (e.g., Aman, Oberoi, Six Senses), or high-end private member clubs (e.g., Soho House).

•                      Communication: Elite verbal and written proficiency with the ability to engage HNI/UHNI stakeholders with poise, discretion, and intellectual depth.

•                      Strategic Mindset: Proven ability to manage complex sales cycles and build high-value partnerships within the Delhi luxury market.

•                      Leadership: A track record of managing boutique teams in high-stakes, service-oriented environments.