Account Manager - Commvault, Hitachi Vantara & Lenovo DCG

Role Overview

We are seeking a customer-focused and results-driven Key Account Manager to manage and grow strategic customer accounts. The role involves driving revenue growth through account management, upselling and cross-selling IT infrastructure solutions, and collaborating with internal teams, vendors, and partners to deliver value-driven outcomes.

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Key Responsibilities

• Manage assigned customer accounts to ensure high satisfaction, retention, and long-term partnerships
• Develop deep understanding of customer business needs and align suitable IT solutions
• Drive upsell and cross-sell opportunities across portfolios such as Server , Storage or Backup.
• Maintain accurate sales forecasts and manage pipelines for allocated accounts
• Maximize wallet share and revenue contribution from existing customers
• Coordinate with internal teams (operations, finance, supply chain, credit, support) for smooth order execution and billing
• Conduct regular business reviews with customers to track performance and identify growth opportunities
• Prepare and deliver strong sales presentations, proposals, and solution recommendations
• Negotiate commercial terms and close deals effectively
• Track market trends, competition, and customer feedback to identify new opportunities
• Work closely with product teams, vendors, and internal stakeholders
• Deliver weekly, monthly, and quarterly targets while maintaining expected margins

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Qualifications & Experience

• Graduate in any discipline (MBA preferred)
• 6–10 years of experience in IT Sales / Account Management
• Mandatory experience in IT Channel Sales / Distribution environment
• Strong exposure to enterprise IT products or infrastructure solutions
• Willingness to travel and meet customers (field role)