About the role

Job Description - Prudential Health India

At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented…

Cluster Head/Associate Zonal Head - Health Insurance

Reporting to Zonal Manager Sales

The Associate Zonal Head is a critical leadership role responsible for driving business growth, achieving sales target and ensuring operational efficiency within an area of branches/location. This role involves leading and managing a team of branch managers, sales managers & other personnel to maximize productivity, enhance customer satisfaction and expand market share. A strong understanding of the insurance industry, coupled with exceptional leadership and communication skills, is essential for success in this role.

Key Responsibilities

Develop & implement strategic sales plans to achieve & exceed cluster-level sales targets for various health insurance products
Monitor and analyze sales performance, identify areas for improvement and implement corrective actions
Identify and explore new business opportunities and market segments to expand clusters reach
Foster and strengthen relationships with key partners & Agents
Ensure that the sales team is well trained in all products and sales processes
Lead, motivate & mentor a team of sales managers, branch managers, area managers and other personnel
Set clear performance objectives, provide regular feedback and conduct performance appraisal
Recruit, onboard and train new team members as needed
Resolve conflicts and address performance issues in a timely and professional manner
Ensure compliance with industry regulations and company policies
Identify and mitigate potential risks associated with sales and operational activities
Ensure compliance with all applicable Laws, regulations and company policies

Qualification & Experience

Bachelor’s degree in business, Insurance, Finance or related fields. MBA or relevant postgraduate qualification is preferred
Minimum 8 years of experience in insurance domain, with a proven track record of success in sales team and leadership role
In depth knowledge of health, life and general insurance products
Strong leadership and organization skills
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Ability to work under pressure and meet target deadlines
Professional certification in insurance is a plus

Skills

Sales strategy development
Team management
Hiring business partner
Customer relations management
Insurance product knowledge
Advisor training and development
Regulatory compliance
Customer retention sales techniques & communication
Budget management & operational efficiency
Presentation, problem solving, and negotiation

What we offer

Competitive salary
Performance-based incentive program where there is huge potential to make big money
Career development opportunities for professional growth and development including training and mentorship programs
Recognition as a key member of our leadership team

Location

Mumbai & Delhi

CH/AZH