Head PMS

Job Description: Head – PMS

Grade (Band): DVP

Position Overview:

The individual will be in charge of business strategy-related activities, conception, execution, oversight, and course correction in accordance with the internal sales representatives, leaders, and agents' road map within the company. Along with delivering sales targets, he or she will be instrumental in providing agency sales teams with the tools, know-how, and methods required to meet their monthly and annual business goals. Close collaboration with the Country Head and Zonal Business Head will result in the delivery of a comprehensive value proposition.

Whom are you joining?

Headquartered in Mumbai, IndiaFirst Life Insurance Company Limited (IndiaFirst Life), is one of the fastest growing private life insurers in India in terms of New Business IRP in Fiscal 2023. Our key differentiators are our simple, easy-to-understand products that are optimally priced.

With a passion for serving customers, we believe the certainties far outweigh the uncertain and we’d like them to prepare for those moments .

What will you do?

1. Develop sales target, recruitment calendar and interactions tailored to the specific needs of sales representatives.

2. Ensure monitoring and analysis of performance of sales team against identified targets and ensure achievement of sales target

3. Strong monitoring on Key business vectors like Product Mix, Profitability, Activation, ATS etc

4. Provide continuous feedback to sales associates via innovative methods on their KPI to enhance their performance, address skill gaps, and promote continuous improvement. Develop and implement incentive schemes for employees.

5. Collaborate with RBHs and ZBHs on business planning & periodic review Mechanism

6. Monitor the effectiveness of initiatives through performance metrics, feedback surveys, and observation, adjusting as needed to optimize outcomes.

7. Stay updated on industry trends, market developments, and regulatory changes relevant to the insurance industry, incorporating relevant information into training materials and sessions.

8. Serve as a subject matter expert and resource for sales teams, providing guidance on competitive positioning.

9. Design KPI in linkage to Business achievable logics & Quality Matrix to ensure healthy business.

10. Ensure allocation of budgets to various groups and adherence to them. Effectively manage overheads and thus ensure reduction of Cost of Acquisition for channels.

What will make you qualify for this role?

- Bachelor’s degree in business administration, insurance, commerce, marketing or related field (MBA preferred)

- Proven experience in agency distribution strategy (preferably in Distribution Strategy Role) for minimum 12 -15 years.

- Strong understanding of planning, financial, agency regulations & market connections.

- Excellent communication and presentation skills, with the ability to engage and motivate diverse audiences.

- Demonstrated result orientation with a track record of driving performance improvement.

- Expertise in Business Transformation and Sales Management Program and Lead Management.

What are the success parameters of this person?

- Achievement of yearly recruitment numbers for advisors & leaders.

- Builds strong relationships with sales teams, earning their trust and respect as a valued resource for professional development.

-Number of innovative campaigns implemented which would lead to improvements in sales performance and productivity, contributing to overall business success.

- Provides actionable feedback and coaching that enables sales associates to achieve their full potential and exceed performance expectations.