About the role

Training Manager - Band 3

Job Summary:

The Training Manager at Ageas Federal Life Insurance plays a vital role in enhancing the skillset and knowledge of our employees across all verticals. This position is integral to fostering a culture of continuous learning and development, ultimately driving improved performance and customer satisfaction.

Key Responsibilities:

Design and implement comprehensive training programs tailored to various employee needs and organizational objectives.
Assess training requirements through surveys, interviews, and performance metrics to identify skill gaps.
Facilitate engaging training sessions, workshops, and seminars to enhance team capabilities and industry knowledge.
Monitor and evaluate the effectiveness of training initiatives, making necessary adjustments to improve outcomes.
Collaborate with management and department heads to ensure alignment of training programs with business goals.
Maintain documentation of training activities and performance measurements for reporting and analysis.
Stay updated with industry trends and best practices to continuously improve training methodologies.

Requirements:

Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s preferred.
Minimum of 5 years of experience in training and development, preferably in the insurance or financial services industry.
Strong understanding of adult learning theories and training methodologies.
Excellent communication and presentation skills to effectively engage and inspire diverse audiences.
Proficiency in Microsoft Office Suite and learning management systems.
Strong organizational skills with the ability to manage multiple projects and meet deadlines.
Ability to work collaboratively in a team-oriented environment as well as independently.

Preferred Qualifications:

Certification in Training and Development (e.g., CPTD or similar) is highly desirable.
Experience in virtual training delivery and familiarity with e-learning platforms.
Proven track record of developing training content and instructional materials.
Experience in fostering a culture of feedback and continuous improvement within teams.

Benefits:

Competitive salary and performance-based bonuses.
Comprehensive health insurance including medical, dental, and vision coverage.
Generous paid time off along with parental leave policies.
Retirement savings plan with employer contributions.
Opportunities for professional development and career advancement.
Employee wellness programs and initiatives to promote work-life balance.
Flexible work arrangements available to support personal needs.