About the role

About Us
Euronet Worldwide is a NASDAQ listed transactions and payments processing major with strong
presence in North America, Europe, Middle East, India and the Asia-Pacific regions. Starting in Central
Europe in 1994 and growing to a global real-time digital and cash payments network with millions of
touchpoints today. We are one of the world’s foremost providers of electronic payment and transaction
processing solutions for financial institutions, retailers, service providers and individual consumers
through three primary business segments — Electronic Financial Transactions, Prepaid and Money
Transfer.
Euronet Inc. headquartered in Kansas, USA, is a leading global electronic payments provider and
distributor, that provides convenient and safe financial transaction services to consumers and
businesses worldwide, with products and services in more than 200 countries and territories provided
through its own brand and branded business segments, Euronet and its financial technologies and
networks make participation in the global economy easier, faster and more secure for everyone.
Euronet has built a unique network of networks that creates a powerful presence at every level of the
global payments value chain.
Position: Production Support
Location: LATAM
Experience: 8 -14 Years + of relevant experience working in the skillset in LATAM region
Domain: Switch / Payment
Responsibilities & Key Deliverables:
• Minimum 8-14 years Operations Experience in 24x7 high-availability Production
environment.
• Support trouble-shooting client issues with high level data analysis and project
review.
• Extensive problem solving and debugging skills.
• Ability to independently apply production upgrades and support the products and
technologies.
• Experience in providing services to agreed SLA’s and OLA’s.
• Experienced in Problem and Incident Management.
• Experience with working in an ITIL environment.
• Excellent interpersonal and communication skills.
• Experience with supporting multiproduct environment.
• Experience in supporting and administering ATM Switch / Card Management / WEB
Bases banking System.
• Experience with supporting Java applications and an understanding of web
technology.
Internal content
• Knowledge of Linux environment will be an Added advantage.
Skillset:
• Team Leader capabilities
• EFT Switch / ATM / POS
• Cards Issuance @& Lifecycle
• Messaging - ISO8583
• Schemes – VISA/ MC /Amex / Local Schemes
• Good communication
• Basic Knowledge of Queries (SQL)
Language: Spanish & English (Mandatory)
Reference: Euronet | epay | Ria Money | Ren