About the role

Job Title: Key Account Manager – Group Business

Location:	Mumbai
Department:	Group Business
Reports To:	Sandesh Koli, Sales Head – Credit Life & Group Business

Role Overview:

The Key Account Manager – Group Business will be responsible for managing and expanding strategic partnerships within the assigned portfolio. The role demands a strong strategic mindset, business acumen, and the ability to drive performance through effective collaboration and stakeholder engagement.

Key Responsibilities:

Develop a 360° strategic view of the assigned portfolio and drive growth aligned with organizational goals.
Drive business performance through effective coordination with the coverage team.
Monitor and optimize the performance of existing alliances (partners/portfolio assigned).
Develop and execute zonal business plans aligned with the national business strategy.
Build and maintain strong relationships with senior stakeholders in partner organizations.
Resolve escalations promptly and ensure smooth operations across all partner touchpoints.
Collaborate with product and operations teams to tailor offerings based on partner needs.
Provide market intelligence and competition insights to influence product and business strategies.
Program manage partner relationships end-to-end, ensuring alignment and closing operational gaps.
Demonstrate maturity and ownership in managing partnerships independently.

Desired Profile:

MBA or equivalent degree in Business, Marketing, or a related field.
5–10 years of experience in Key Account Management, Partnership Management, or B2B Business Development (preferably in Financial Services or Insurance).
Strong strategic and analytical thinking capabilities.
Proven ability to drive results through cross-functional collaboration.
Excellent communication, negotiation, and relationship management skills.
Well-networked within the industry with a strong understanding of market dynamics.

Key Competencies:

Strategic Thinking & Business Planning
Relationship & Stakeholder Management
Result Orientation
Problem Solving & Decision Making
Market & Competitive Awareness