About the role

Job Summary:

The Presales Solutions Engineer plays a critical role in the sales process by bridging the gap between technical solutions and customer needs. This position focuses on engaging with clients, designing innovative solutions, and providing compelling technical presentations that highlight the value of our offerings, ultimately driving sales excellence.

Key Responsibilities:

Engage with customers to identify their technical requirements and business challenges, ensuring alignment with our solution capabilities.
Design tailored technical solutions based on customer needs and industry best practices, demonstrating business acumen and product knowledge.
Create and deliver impactful technical presentations and demonstrations that effectively showcase our solutions’ benefits and features.
Develop high-quality documentation and proposals that clearly communicate complex technical concepts and align them with client objectives.
Collaborate closely with sales teams to develop winning sales strategies and support customer engagements throughout the sales lifecycle.
Stay updated on industry trends, emerging technologies, and competitor products to provide informed and strategic insights to clients.
Nurture long-term customer relationships, ensuring satisfaction and support that promotes client loyalty and repeat business.

Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field.
5-7 years of experience in presales, technical sales support, or a similar role within the technology industry.
Proven experience in customer engagement with a strong understanding of solution design and technical presentations.
Exceptional interpersonal and communication skills, with the ability to effectively convey technical information to non-technical audiences.
Strong documentation skills, with experience in creating proposals that resonate with clients’ needs and goals.
Ability to work collaboratively in a team-oriented environment while also demonstrating self-motivation and independence.
Familiarity with Cisco technologies and solutions is highly desirable.

Preferred Qualifications:

Experience in developing and delivering training sessions or workshops for clients or internal teams.
Relevant certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), or similar.
Understanding of cloud computing, cybersecurity, and network infrastructure trends.
Experience in CRM software and enterprise sales tools.

What is in it for you?

You will get a wonderful opportunity to work with a team who believes in learning new skills, sharing ideas & driving results collaboratively.

We will support you in your professional and personal development, by providing you with access to LinkedIn Learning , Franklin Covey and many high-quality training courses to increase your technical knowledge and expertise.

We care for you and assure a psychologically safer environment, by giving greater value to overall wellbeing through our Employee Assistance Program. You bring the talent; we provide the opportunity to begin a long-term career with an unlimited growth and advancement with a stable and an international organization like Ingram Micro.

Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected, and supported. We are highly driven by our tenets of success: Results, Integrity, Imagination, Responsibility, Courage, and Talent