Manager - CBG

 
Department Corporate Business Group Func on CBG 
Posi on Manager Band M (Grade M) 
Loca on New Delhi – Noida (Back Office) Repor ng  Deputy Vice President 
Our Vision To be the most admired insurance company that enables the con nued progress of customers by 
being responsive to their needs. 
Our Values 
We believe in Sensitivity  
We drive Excellence  
We uphold Ethics  
We bring Dynamism 
About HDFC Ergo General Insurance Co., Ltd., 

HDFC ERGO General Insurance Company Limited was promoted by erstwhile Housing Development Finance 
Corpora on Ltd. (HDFC), India’s premier Housing Finance Ins tu on and ERGO Interna onal AG, the primary 
insurance en ty of Munich Re Group. Consequent to the implementa on of the Scheme of Amalgama on of 
HDFC with and into HDFC Bank Limited, one of India’s leading private sector bank (Bank), the Company has 
become a subsidiary of the Bank. The Company offers complete range of general insurance products ranging 
from motor, health, travel, home and personal accident in the retail space and products like property, marine 
and liability insurance in the corporate space. With a network of branches spread across wide distribu on 
network and a 24x7 support team, the Company has been offering seamless customer service and innova ve 
products to its customers. 
 
Key Roles &Responsibili es 
Role Purpose  
To strengthen our presence in the North by developing PSU and government rela onships, managing 
tenders, and ensuring healthy and profitable business growth. 

Business Growth & Por olio Management 

 Drive new business and renewals for corporate and PSU/Government accounts across the North region. 
 Meet premium targets while ensuring healthy underwri ng and profitable growth. 
 Iden fy opportuni es across government and public sector bodies and lead the end-to-end tender/RFP 
process. 
 Understand complex tender requirements and work closely with internal teams to submit accurate, 
compe ve proposals. 
 Track overall por olio performance, including loss ra os and risk trends, with support from underwri ng. 
Government & PSU Rela onship Management (Cri cal Requirement) 

 Build and maintain strong rela onships across Ministries, Departments, PSUs, Boards, Universi es and 
other government-linked bodies. 
 Engage regularly with senior officials and procurement teams to posi on HDFC ERGO as a trusted insurance 
partner. 
 Understand government procedures, tender formats, compliance needs and ensure mely and correct 
submissions. 
 Strengthen broker partnerships that support PSU/Government business development. 



Service Excellence & Client Reten on 
                                                                                                                                                              
 Deliver high-quality service to PSU clients with mely follow-ups, documenta on and issue resolu on. 
 Ensure fast and effec ve handling of escala ons. 
 Improve overall client experience, especially for large PSU/Government accounts that require high service 
sensi vity. 

Cross-Func onal Collabora on 
 Work closely with underwri ng, claims, opera ons, finance and legal teams to create suitable solu ons for 
PSU clients. 
 Ensure client needs are aligned with business objec ves and risk appe te. 
 Coordinate with regional and branch leadership to improve processes and ensure smooth delivery. 
Key Requirements – Educa on & Cer ficates 
 Graduate / Postgraduate (MBA preferred).  
 Insurance cer fica ons (Licen ate, Associate, Fellowship) will be an advantage. 
 2-3 years of experience in commercial / corporate insurance 
 Prior experience managing large PSU’s /Corporate accounts and broker-driven business 
Key Requirements - Experience &Skills 
 3–5+ years in Corporate / Government / PSU insurance business, ideally within General Insurance.  
 Strong and ac ve connec ons within the PSU/Government ecosystem in the North (preferable).  
 Hands-on experience with tender-based business, government procurement rules, bid processes and 
ins tu onal insurance programs. 


 Strong rela onship-building and senior-level stakeholder management. 
 Good nego a on skills and ability to handle high-value ins tu onal accounts. 
 Strategic thinking with solid financial and business understanding. 
 Ability to handle mul ple big opportuni es at the same me. 
 High ethical standards, discipline and ownership mindset. 
Remarks The details of this posi on are confiden al.  
The decision to change / modify the specifica ons is at management’s discre on