IT Head

Job Description: IT Head

Job Purpose

Lead the IT application ecosystem, infrastructure operations, and governance across digital lending platforms. This role manages core lending applications (LOS/LMS), drives API integrations, oversees IT vendor delivery, and ensures strict regulatory compliance and audit readiness.

Key Responsibilities

• Core Applications & Operations: Manage end-to-end operation, configuration, and stability of core lending systems across LOS, LMS, and mobile platforms. Coordinate EOD/BOD processes, system stabilization, and SQL database management.
• API & System Integrations: Architect and secure third-party API integrations for KYC/Video KYC, credit bureaus (CIBIL/CRIF), financial data (Perfios), payment gateways, and E-NACH digital mandates.
• Governance, Audit & Security: Enforce IT governance, security policies, and controls aligned with RBI regulatory standards. Lead internal/external IT audits, IS Audit, DR/BCP drills (AWS/Cloud4C), and manage change/release procedures.
• Project Delivery & Analysis: Partner with business teams to create BRDs, execute UAT, and oversee seamless software deployments and branch IT operations.
• Vendor & Team Leadership: Manage tech vendors, AMC contracts, and cloud providers to strict SLAs. Lead, mentor, and direct cross-functional IT support teams.

Key Requirements

• Experience: 12+ years in IT with a strong focus on NBFC, HFC, or retail lending systems.
• Domain Expertise: similar work experience across any industry segment; part of the job is also to develop in-house application.
• Education: MBA (IT/Finance) or B.Tech/MCA. Relevant technical/security certifications are preferred.
• Technical Skills: Hands-on experience with Finnone NEO/Synofin/Omnifin, SQL databases (MS SQL, Oracle, PostgreSQL), HTTP APIs, IAM, Linux/Windows environments, and cloud infrastructure (AWS/Cloud4C).