About the role

Job Description - Sales Manager (Direct Sales) ASM, RSM

Manage a team of Tele Sales Executives with Finplex Technologies. Finplex is a fast-growing FINTECH in India's financial services sector. This role involves managing a team of 50 TELECALLERS & 5 TEAMLEADS who make outbound calls to pitch loan products, and close deals while meeting sales targets. Pre-Qualified leads will be provided.

Key Responsibilities

Drive revenue growth through outbound telesales by managing teams, optimizing conversion funnels, and ensuring high productivity in selling loan products (Personal Loans, Business Loans, LAP, etc.) to pre-qualified and cold/warm leads.
Manage Team Leaders & TMEs, Ensure team makes outbound calls to potential clients/customers to promote business loan products, using scripts to highlight features like interest rates and repayment terms.
Recruit and Retain Talent
Update CRM systems with call logs, customer data, and sales progress; collaborate with field sales for complex deals.
Achieve daily/weekly/monthly targets, Decide incentive schemes & implement them.
Ensure R&R activities to maintain employee satisfaction.

Required Qualifications

Experience: 3–6 years experience in telesales, only in financial products like loans or NBFC sales in India.
Communication: Strong communication in English and Hindi (regional languages like Telugu, Tamil, Gujarati, Marathi a plus); familiarity with CRM tools and MS Excel.
Education: High school diploma minimum; graduation preferred; proven track record of meeting quotas.
References: 2 References from past team leaders

Skills and Competencies

Excellent persuasion, negotiation, and rejection-handling abilities.
Knowledge of business loan terms (term loans, tenure, working capital, Fixed rate, flat rate), and financial terms.
Team Management Experience is a must.
Self-motivated with a target-driven mindset; comfortable in high-energy environments.
High levels of honesty, integrity and respect for team members are a must.

Working Conditions

Typically 6 days/week (10 AM-7 PM shifts), with performance-linked incentives on base salary.
Month-ends may be longer work hours and working on Sundays. Compensatory leaves and holidays will be provided as necessary.
Health Insurance to self and family.