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UpMan Placements Private Limited
Senior Manager - Risk Management
UpMan Placements Private Limited · posted 3 months ago
Mumbaiinsurance
About the role
Risk Management and Quality
Risk Management
- BA Recovery: Monitor and drive recovery performance for Business Associates (BA), identify gaps, and ensure compliance with policies.
- Advisor Recovery: Track advisor-level recovery metrics, coordinate with teams, and analyze trends.
- RCSA: Conduct risk and control self-assessments, ensure documentation, and close gaps.
- ER/GR: Review exception reports, ensure governance compliance, and escalate deviations.
Quality
- Persistency: Monitor and improve policy persistency and retention.
- E-NACH: Drive registration and success rates of E-NACH mandates and reduce failures.
- NPS: Track and improve customer satisfaction metrics.
- Business Leakage: Identify revenue leakage and implement corrective actions.
Required Skills & Competencies
- Strong organizational, multitasking and problem-solving skills
- Excellent communication & interpersonal skills
- Proficiency in MS Office (Excel, PowerPoint, Word, etc)
- Strong Analytical skills