VRM - Axis

VRM Axis Tele Sales Executive

Job Summary:

The VRM Axis Tele Sales Executive at Niva Bupa Health Insurance plays a pivotal role in driving sales and enhancing customer engagement through proactive communication. This position is essential for expanding our client base and promoting our comprehensive health insurance solutions to a diverse audience.

Key Responsibilities:

• Engage potential clients through outbound calls to explain and promote Niva Bupa's health insurance products.
• Utilize effective selling techniques to convert leads into sales while ensuring customer satisfaction.
• Maintain up-to-date knowledge of company products, services, and industry trends to provide accurate information to clients.
• Record and manage all customer interactions in the CRM system to track leads and sales performance.
• Conduct follow-up calls with customers to ensure continued satisfaction and to identify further sales opportunities.
• Collaborate with the sales team to develop strategies for achieving sales targets and improving customer outreach.
• Prepare daily and weekly sales reports, analyzing performance against targets and identifying areas for improvement.

Requirements:

• Proven experience in tele sales or a similar sales role, preferably in the insurance or financial services sector.
• Strong communication skills with an ability to persuade and build rapport with customers.
• Basic understanding of health insurance products and their features is highly desirable.
• Proficiency in using CRM software and other sales tools for tracking and reporting.
• Excellent time management and organizational skills, with a strong attention to detail.
• A results-oriented mindset with a passion for achieving and exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Experience in the health insurance industry or related financial services.
• Advanced sales techniques or negotiation skills training.
• Fluency in multiple languages is a plus, enhancing customer outreach.
• Previous experience in remote sales or telecommuting roles is preferred.

Benefits:

• Competitive salary with performance-based incentives and bonuses.
• Comprehensive health insurance coverage for employees and their families.
• Generous paid time off policies including vacation and sick leave.
• Opportunity for career advancement within a dynamic and growing organization.
• Access to ongoing training and professional development programs.
• Flexible work hours and the option for remote work opportunities.
• Employee wellness initiatives and activities to promote a healthy work-life balance.