About the role

Senior Manager - SME Business - Corporate Business Group - HDFC ERGO

Job Summary:

The Senior Manager for SME Business at HDFC ERGO plays a crucial role in driving the growth and profitability of our corporate business segment. This position is pivotal in developing strategic partnerships, managing key client relationships, and enhancing our service offerings to small and medium enterprises, contributing significantly to our overall business objectives.

Key Responsibilities:

Develop and implement effective strategies to acquire and retain SME clients, ensuring alignment with corporate business goals.
Lead a team of account managers to deliver exceptional service and support to clients while achieving revenue targets.
Conduct market research and analysis to identify business opportunities and assess competitive landscape within the SME sector.
Engage with key stakeholders to build and maintain strong relationships, facilitating high-level negotiations and partnerships.
Monitor and assess team performance by establishing KPIs, providing feedback, and ensuring professional development opportunities.
Prepare and present comprehensive reports on business performance, trends, and forecasts to senior management and stakeholders.
Collaborate with cross-functional teams to enhance product offerings and tailor solutions to meet the specific needs of SME clients.

Requirements:

Minimum 8-10 years of experience in business development or account management within the insurance or financial services industry.
Bachelor’s degree in Business Administration, Finance, or a related field; Master’s degree or relevant certifications preferred.
Proven track record of managing SME client accounts and achieving sales growth in a B2B environment.
Strong analytical skills with the ability to interpret data, market trends, and client needs effectively.
Exceptional communication, negotiation, and presentation skills, with a client-centric approach.
Ability to lead and motivate a team, fostering a collaborative and high-performance culture.
Knowledge of insurance products, regulations, and emerging trends affecting the SME sector.

Preferred Qualifications:

Experience working in a managerial capacity in a corporate business environment, particularly in the insurance industry.
Proficiency in market analytics tools and CRM software that facilitate business intelligence and reporting.
Existing network and connections within the SME sector which can be leveraged for business expansion.
Strong problem-solving skills with a proactive approach to addressing challenges and improving processes.

Benefits:

Competitive salary with performance-based bonuses and incentives.
Comprehensive health insurance coverage for employees and their families.
Flexible working hours and the option for remote work to promote work-life balance.
Professional development opportunities, including training programs, workshops, and industry conferences.
Employee recognition programs and initiatives that celebrate achievements and contributions.
Access to employee wellness programs, including mental health support and fitness memberships.
Dynamic and inclusive work environment that values teamwork and diversity in ideas.