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UpMan Placements Private Limited
State Head - Government Business
UpMan Placements Private Limited · posted 4 months ago
Gandhinagar, Bengaluru +1 moregovernment business
About the role
Job Description – State Head - Government Business
Role Purpose
The State Head - Government Business role at AU Small Finance Bank is responsible for driving Government Business growth, strengthening institutional relationships, enabling revenue expansion, and ensuring compliance and service excellence within the Government & FIG ecosystem.
Key Responsibilities
• Acquire and manage government department relationships, boards, corporations, and public institutions.
• Drive CASA, deposits, CMS, digital payments, and collection mandates.
• Ensure onboarding and servicing of government accounts with high compliance standards.
• Support tender participation, proposal submission, and government RFP processes.
• Coordinate with branches, regional teams, operations, FIG, digital, and product teams.
• Drive portfolio activation, balance build-up, and retention.
• Monitor compliance, documentation, and audit readiness for all government accounts.
• Ensure resolution of service issues and strengthen long-term institutional partnerships.
Key Performance Indicators (KPIs)
• Government account acquisition & portfolio growth
• CASA & TD balance enhancement
• CMS/digital collections revenue
• Mandate wins (departments, boards, municipalities)
• Activation, retention & relationship deepening
• Compliance adherence and documentation accuracy
Skills & Competencies
• Strong understanding of Government & Institutional banking
• Excellent relationship and stakeholder management skills
• Knowledge of CMS, digital collections, and payment solutions
• Strong communication, negotiation & presentation skills
• Analytical, compliance-oriented, and process disciplined
• Ability to influence senior bureaucratic and institutional stakeholders
Qualifications & Experience
• Graduate/Postgraduate with relevant experience in Government/Institutional Banking.
• Experience in CMS, FIG, payment solutions, and government liaison preferred.
• Strong exposure to public sector relationship management.