Branch Manager

 

Job Description : We’re looking for a dynamic and experienced  Branch Manager  to lead our operations in Chandigarh along with 2 CDSO locations in Ludhiana & Amritsar. 4 TM and 24 RM will be part of the sales team. 12–18 years of direct B2C sales experience

In addition to Sales, this role will have administrative reporting of all enabling functions like HR/Admin/MEM/Acq Mktg /Collections based out of the branch/CDSO.

 

This role demands a strategic thinker with a strong background in B2C sales, team leadership, and branch profitability. This role report to the Regional Head -North zone

Responsibilities :

·   Oversee all branch activities to ensure efficient and profitable operations

·   Lead hiring, training, and performance management of branch staff

·   Drive monthly target planning and distribution across teams

·   Execute lead generation strategies with marketing teams and monitor conversion trends

·   Assess local market conditions and identify new sales opportunities

·   Manage “pull” leads from digital channels, referrals, and other sources

·   Track and optimize lead-to-sale performance weekly

·   Foster team engagement through coaching, training, and motivation

·   Maintain a strong talent pipeline by hiring high-energy professionals

·   Control operational costs to ensure profitability

·   Resolve member complaints and escalations within defined timelines

Qualifications :

·   MBA or equivalent in Business

·   12–18 years of direct B2C sales experience

·   Prior exposure to branch operations and P&L management

·   Industry experience in Time Share, Real Estate, or Insurance (direct sales vertical) preferred

Skills :

·   Strong leadership and people management

·   Results-oriented with execution excellence

·   High energy and passion for customer engagement

·   Good communication and organizational skills