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UpMan Placements Private Limited
Head IT Infrastructure
UpMan Placements Private Limited · posted 1 month ago
Puneinformation technology
About the role
Head of IT Infrastructure
Role Summary
The Head of IT Infrastructure is responsible for designing, implementing, securing, and maintaining the organization’s technology infrastructure across data centers, cloud environments, networks, on-prem systems, and user computing. This leader ensures high availability, performance, scalability, and security of IT services, while driving modernization initiatives such as cloud adoption, automation, and zero-trust security frameworks. The role emphasizes regulatory compliance, cost optimization, and secure digital enablement for distributed branch operations.
Key Responsibilities
1. Strategic Leadership & Planning
- Develop and execute the enterprise IT infrastructure strategy aligned with business goals.
- Lead infrastructure modernization initiatives (cloud migration, network transformation, automation, etc.).
- Establish long-term capacity planning, scalability, and resilience objectives.
2. Infrastructure & Operations Management
- Oversee design, deployment, and maintenance of:
- Data centers and server environments
- Cloud platforms (AWS, Azure, GCP) and Hybrid
- Enterprise networks (LAN/WAN, SD-WAN, Wi-Fi)
- Storage and backup systems
- Virtualization platforms (VMware, Hyper-V)
- End-user computing and device lifecycle management
- Virtual Desktop Infrastructure (VDI) / Desktop-as-a-Service (DaaS) for distributed branches and remote agents
- Ensure 24x7 availability of critical IT systems with minimal downtime.
3. Cybersecurity & Compliance
- Implement security best practices across infrastructure components.
- Work closely with the CISO and security teams on zero-trust models, access controls, patching, and threat mitigation.
- Ensure compliance with regulatory requirements (ISO 27001, RBI guidelines, SOC 2, GDPR, etc.).
4. Cloud & Digital Transformation
- Lead hybrid and multi-cloud strategy implementation.
- Drive DevOps and automation initiatives—Infrastructure as Code (IaC), CI/CD support.
- Ensure hands-on expertise with Terraform for IaC.
- Optimize cost, performance, and reliability across cloud and on-prem workloads.
- FinOps practices for cloud cost governance and optimization.
5. Observability & Monitoring
- Establish advanced observability frameworks (AIOps, ELK, Grafana).
- Modernize NOC functions with predictive monitoring, anomaly detection, and proactive remediation.
6. Vendor & Budget Management
- Manage contracts with technology providers, OEMs, and service partners.
- Oversee IT infrastructure budget, ensuring cost efficiency and ROI.
- Evaluate and onboard new tools, technologies, and managed service partners.
7. Leadership & Team Development
- Lead a high-performing team of infrastructure engineers, network specialists, cloud architects, and IT operations personnel.
- Define KPIs, SLAs, SOPs, and operational best practices.
- Foster a culture of continuous improvement, innovation, and service excellence.
8. Incident & Risk Management
- Lead root cause analysis, incident response, and disaster recovery processes.
- Own the enterprise Business Continuity Plan (BCP) and DR drills.
- Proactively identify and mitigate infrastructure risks.
Required Qualifications & Experience
12–20+ years of IT experience with at least 5+ years in infrastructure leadership roles.
Strong technical expertise in:
- Cloud computing (Azure/AWS/GCP)
- Networking and security
- Data center and server operations
- Virtualization and container platforms
- Backup, DR, and high-availability architectures
- VDI/DaaS solutions for distributed workforce enablement
Proven experience managing large-scale enterprise infrastructure in mission-critical environments.
Strong vendor, contract, and budget management skills.
Excellent leadership, communication, and stakeholder management capabilities.
Preferred Qualifications
Certifications: ITIL, AWS/Azure Architect, CCNP/CCIE, CISSP (optional).
Experience in regulated industries (BFSI, NBFC, etc.).
Exposure to DevOps, SRE practices, IT automation frameworks, and FinOps.
Key Attributes
- Strategic thinker with hands-on technical ability.
- Strong execution mindset and ability to operate under pressure.
- High accountability, ownership, and service-oriented approach.
- Ability to influence and collaborate across business units.