About the role

Position: Manager/Sr. Manager - Product

Job Description / Responsibilities

Job Summary:
We are seeking an experienced and dynamic Product Manager to lead the development and enhancement of our Digital Retail Broking Platform and drive our Digital Sales initiatives. The Product Manager will play a pivotal role in shaping the customer experience, optimizing processes, and achieving business goals, utilizing support from the technology Team.

Key Responsibilities

Digital eKYC Onboarding Platform Development & Enhancement:
- Lead the strategic development and continuous improvement of our Digital eKYC Onboarding Platform.
- Oversee the maintenance and evolution of the platform, ensuring its reliability, security, and functionality.
- Well versed with all the products in the Capital Market like MTF, TPP etc.
Vendor Services Integration & Management:
- Manage integrations with various back office systems and multiple vendors, ensuring seamless interactions within the eKYC onboarding platform.
- Skillfully negotiate with vendors to secure the best pricing while maintaining high-quality service.
UI/UX Management:
- Take charge of the user interface and experience of the onboarding platform, creating a user-friendly and visually appealing interface.
End-to-End eKYC Onboarding Process:
- Own and manage the complete eKYC onboarding process, guaranteeing efficiency, accuracy, and compliance with regulations.
Timely Project Deliveries:
- Ensure that all project milestones and deliveries are achieved within defined timelines.
Compliance and Regulations:
- Balancing the need for a swift customer onboarding experience while adhering to all relevant regulatory requirements.
Stakeholder Engagement:
- Exhibit exceptional stakeholder management skills, collaborating effectively with IT, Operations, Compliance, Marketing, and Sales teams.
- Keep key stakeholders informed about progress, challenges, and escalate issues as needed.
Digital Sales Drive:
- Lead the charge in driving online sales for new acquisitions via the Contact Center.
- Work towards achieving online sales targets in alignment with annual projections.

Job Specific Skills

Relevant experience in technology related work involved in product development is a prerequisite.
Relevant experience in eKYC, Re-KYC, Digital Sales and Online Broking.
Strong aptitude for digitalization, with a proactive mindset to innovate and leverage technology for streamlining processes.
Understanding of regulatory guidelines and updates for Retail Broking.
Excellent communication and presentation skills to interact effectively with customers and other stakeholders.
Self-motivated, proactive, and focused on achieving targets.

Educational Qualification

Graduate/Post Graduate from recognized Universities.

Min. Experience

6 – 8 Years

CTC Offered

Compensation will not be a limiting factor for the right candidate and will be discussed on a case-by-case basis.

Location of Posting

Mumbai

How to Apply

Applications should be submitted on our email careers@bobcaps.in . Please mention “Application for the post of “Manager/Sr. Manager - Product” in the subject. Applications with any other subject will not be accepted.

Retail Broking – Product