TL – Technical Solution (Pro AV)

Position Summary

The Team Leader is responsible for driving the overall growth and market expansion of the NETGEAR and Professional AV business. This role provides strategic leadership for sales, channel development, vendor management, and business planning while overseeing the Technical Solutions Team to ensure partners receive exceptional pre-sales
and post-sales support. The successful candidate will work closely with key vendors, system integrators, consultants, distributors, and end users to develop new business opportunities, strengthen partner relationships, and increase market share

Key Responsibilities

Business Strategy & Growth

• Develop and execute the business strategy for the NETGEAR and Professional AV
  portfolio.
• Identify new market opportunities and verticals including Enterprise, Education,
  Government, Hospitality, Healthcare, Broadcast, and Corporate.
• Develop strategic business plans to expand existing accounts and acquire new
  customers.
• Drive vendor growth initiatives and execute joint business plans.

Channel Development

• Recruit and develop new AV system integrators and networking partners.
• Strengthen relationships with existing channel partners.
• Establish partner enablement programs, certification pathways, and incentive
  initiatives.
• Increase partner engagement through regular business reviews and technical
  workshops.
• Develop consultant and specification relationships

Team Leadership

• Lead and mentor the Technical Solutions Team.
• Ensure the technical team provides timely and high-quality pre-sales and post-sales
  support.
• Set team objectives, monitor performance, and foster continuous professional
  development.
• Promote collaboration between Sales, Marketing, and Technical teams to maximize
  business opportunities.
• Build a high-performance, customer-focused culture.

Customer & Partner Engagement

• Build long-term relationships with strategic customers, consultants, and key partners.
• Represent the company at industry events, exhibitions, and customer engagements.
• Conduct executive-level presentations and business reviews.
• Support strategic projects from initial engagement through successful deployment.

 

Qualifications

• Diploma or Degree in:
• Computer Engineering
• Information Technology
• Electronics Engineering
• Telecommunications
• Audio Visual Technology

Experience

• 5–8 years in networking or Professional AV.
• Minimum 3 years leading a technical team.
• Experience supporting system integrators.
• Experience with enterprise networking.

Technical Skills

Strong understanding of:

• Ethernet Switching
• VLAN
• QoS
• IGMP Snooping
• Multicast
• STP/RSTP
• LACP
• PoE
• Layer 2 Networking
• Basic Layer 3 Routing
• DHCP

• DNS

  Professional AV:

• Dante
• Dante AV
• NDI
• AV over IP
• HDMI Distribution
• Video Wall
• Digital Signage
• USB Extension
• Meeting Room Systems

 

While not expected to perform hands-on configuration daily, the role should possess sufficient technical knowledge to engage
customers, support solution positioning, and guide the technical team.