Regional Manager Agency - West

KEY RESPONSIBILITIES

Managerial Responsibility

·        Recruitment of staff in as per approved manpower plan

·        Managing performance of team members; counselling & coaching team members from time to time to improve their performance  

·        Team engagement & retention of talent

Functional Responsibility

·        Team Management   

ü   Lead and manage a high-performing team to achieve business targets

ü   Foster a collaborative and motivated team culture

ü   Provide coaching and support for continuous skill development

ü   Oversee the development and confirmation of new LMs and DMs

ü   Monitor and minimize DM Group Attrition through effective team management

·        Performance and Process Improvement

ü   Develop and implement strategic plans to enhance business performance

ü   Identify opportunities for process improvements in sales and distribution

ü   Drive initiatives to achieve the defined percentage of branches achieving NB Budget and the percentage of branches with an excellent rating.

ü   Implement recruitment and training programs for team development

·        Overseeing Day to Day Operations

ü   Ensure strict adherence to budget targets for various business performance metrics to persistency, premium renewal, protection business, new business, etc .

ü   Drive initiatives to minimize mis-selling complaints and achieve new business targets, minimize DM group attrition

ü   Ensure adherence to the defined active LM, LM Club members, and minimum business guarantee per sanctioned DM

·        Stakeholder Relations

ü   Collaborate closely with internal stakeholders from operations, sales strategy, sales training, etc. for successful execution of business operations and strategic initiatives

ü   Address stakeholder concerns and maintain effective communication channels

ü   Build and nurture strong relationships with DMs and LMs