Regional Head – FRM

·         Strong FRM domain expertise in banking:
Candidate should possess hands-on Fraud Risk Management (FRM) experience within a Bank , with working exposure across secured products, unsecured products, and liabilities portfolios .
Banking experience is strongly preferred, as candidates from NBFCs may have limited exposure to liabilities-related fraud risk.

·         Regulatory and governance knowledge:
Should be well-versed in RBI / regulatory guidelines relating to fraud reporting, fraud governance, early warning signals, investigation protocols, and board-level reporting requirements .

·         Strong investigation and report-writing capability:
Must demonstrate excellent analytical, investigation, and report-writing skills , with the ability to prepare structured fraud investigation reports, accountability notes, and management presentations .

·         Systems and application exposure:
Should have practical working knowledge of core banking and lending platforms such as CBS, LendPerfect, and other fraud monitoring / workflow applications , along with the ability to leverage system data during investigations.

·         Balanced approach to investigations and consequence management:
Must be able to drive investigations with a fair, objective, and balanced approach , ensuring appropriate fact-finding, accountability fixation, and closure of consequence management processes in coordination with HR and management.

·         Strong stakeholder management:
Should be capable of working closely with Zonal Leaders, Business Heads, HR, Legal, Operations, Compliance, and MANCO members , ensuring timely escalation, alignment, and closure of critical fraud matters.

·         Process review and policy enhancement mindset:
Must have strong capability to identify control gaps, process weaknesses, and policy blind spots , and should be able to recommend as well as implement corrective changes in existing policies, SOPs, and governance frameworks .

·         Regional market understanding – East:
Should have sound understanding of the local operating nuances, fraud typologies, customer behavior patterns, and business practices specific to East markets , enabling sharper fraud detection and faster response.