About the role

Zone Head - SME Agency

Job Summary:

The West Head for our SME Agency will play a pivotal role in driving business growth and client engagement within a designated territory. This position is essential for leading a team of professionals to deliver exceptional services to small and medium enterprises, fostering strategic partnerships that enhance our market presence.

Key Responsibilities:

Lead and manage all operations within the designated zone, ensuring alignment with organizational goals and objectives.
Develop and implement strategic plans to achieve revenue targets and expand the customer base.
Drive team performance by providing coaching, mentoring, and support to enhance skill sets and productivity.
Build and maintain strong relationships with key stakeholders, including clients, partners, and industry leaders.
Analyze market trends and customer feedback to identify opportunities for growth and improvement.
Oversee budget management and resource allocation to optimize operational efficiency.
Prepare and present regular reports on business performance and market developments to senior management.

Requirements:

Proven experience in a leadership role within the SME sector or related industry.
Strong understanding of business operations, sales strategies, and relationship management.
Excellent communication and interpersonal skills, with the ability to engage and motivate teams.
Demonstrated ability to drive results and achieve targets in a fast-paced environment.
Bachelor's degree in Business Administration, Management, or a related field.
Proficient in CRM software and Microsoft Office Suite.
Strong analytical and problem-solving skills.

Preferred Qualifications:

Master’s degree in Business or a relevant field.
Extensive network within the SME landscape.
Experience in digital marketing strategies and social media engagement.
Track record of successful project management and execution.
Multilingual abilities are a plus, enhancing communication with diverse clients.

Benefits:

Competitive salary with performance-based bonuses and incentives.
Comprehensive health and wellness benefits for employees and their families.
Flexible working hours and opportunities for remote work.
Professional development and training programs to enhance career growth.
Generous paid time off and holiday schedule.
Employee discounts and perks through partnered organizations.
A dynamic and inclusive work environment that values creativity and diversity.

DVP/JVP - SME Agency