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UpMan Placements Private Limited
Telecaller
UpMan Placements Private Limited · posted 2 months ago
Mumbaitele-sales
About the role
- Make outbound calls to potential customers from the provided database.
- Handle inbound customer inquiries professionally and efficiently.
- Explain company products/services and answer customer queries.
- Generate qualified leads and schedule appointments for the sales team.
- Follow up with prospects and existing customers to maximize conversions.
- Maintain accurate records of calls, customer interactions, and lead status in CRM/Excel.
- Achieve daily, weekly, and monthly call and conversion targets.
- Resolve customer concerns and escalate complex issues when required.
- Prepare daily activity and performance reports.
- Ensure high standards of customer service and professionalism during every interaction.