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UpMan Placements Private Limited · posted 4 months ago
Location: Mumbai
Reports to: M2
Category: NBFC Channel
Reporting: Vice President – NBFC
ROI Level: M3
At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be.
Niva Bupa Health Insurance Company Limited is a Public Listed Company on Stock exchange(s). The company’s purpose is to give every Indian the confidence to access the best healthcare. It intends to play the role of an enabler in the lives of its customers and help them live life without constraints. This is reflected in its brand philosophy – ‘Zindagi Ko Claim Kar Le’.
As of December 31, 2025, Niva Bupa had over 210 physical branches across India. It additionally offers health insurance through its ecosystem partners including 2.2 Lakh agents, 575+ brokers, and over 115 Banca & Other Corporate Agency Partners. The company currently covers 24.5 million lives and has 10,587 hospitals empanelled in its hospital network.
Niva Bupa has consistently maintained 90%+ claim settlement ratio over the last 4 financial years, having ended Q3FY26 with claim settlement ratio of 94.1%. With an employee base of over 10,100 people, the company is a certified Great Place to Work six times in a row.
Primary Role Description:
The jobholder is a key member of a team responsible for managing Niva Bupa’s
Zone Sales through the Non-Banking Finance Companies, Housing Finance
Companies and Wealth Management companies. The jobholder will work closely
with partners and key stakeholders. Responsible for customer service functions
to ensure high quality services beneficiaries & delivering high value customer
satisfaction.
| Functional competency | Beginner | Intermediate | Expert |
|---|---|---|---|
| Convincing skills | Yes | ||
| Product/Insurance Knowledge | NA | ||
| Continuous Learning | Yes | ||
| Technology Proficiency | Yes | ||
| Team Work | Yes | ||
| Problem Solving & Analytical Skills | Yes | ||
| Compliance & Regulatory Knowledge | Yes | ||
| Customer Focus | Yes |
Comments if Any/ Additional Functional Competency
| Behavioural competency | Beginner | Intermediate | Expert |
|---|---|---|---|
| Strategic Mind-set | Yes | ||
| Entrepreneurship | Yes | ||
| Execution Excellence | Yes | ||
| Building High Performing Teams | Yes |