|
The ATM Back Office Coordinator will be a part of ATM Deployment
and Support Hub (For IAD & WLA) and is responsible for
conducting Data validation of approved shops for ATM deployment,
ensuring clear possession of sites in stipulated time,
maintaining healthy relationships with franchise/shop owners,
coordinating with shop owners for uninterrupted power supply,
agreement and managing various back-office tasks to support ATM
projects. This role requires data validation skills, attention
to detail, and the ability to analyze data for identifying areas
of improvement.
|
|
1. Data Validation and Site Possession:
-
Conduct data validation of approved shops for ATM deployment,
ensuring accurate and up-to-date information.
-
Verify possession status of sites to initiate ATM deployment
promptly.
-
Ensure possession quality to prevent delays or complications
during the project.
2. Relationship Management:
-
Maintain a positive and professional relationship with
franchise/shop owners to facilitate smooth project execution.
-
Address their concerns and provide timely updates on project
progress.
-
Coordinate with shop owners for the installation of permanent
meters to ensure uninterrupted power supply for ATMs.
3. Security Deposit and Agreement Execution:
-
Collect security deposits from Franchisee within the
stipulated timelines.
-
Coordinate with legal teams and shop owners to ensure timely
execution of agreements before the ATM goes live with cash
transactions.
4. Project Data Management:
-
Maintain accurate and updated data of all running projects,
including shop details, possession status, agreements, and
security deposits.
-
Analyse project data to identify trends, concerns, and areas
for improvement.
-
Publish project dashboards to provide visibility and
transparency to stakeholders.
5. Analytical Skills:
-
Utilize data analytical skills to identify concern areas and
propose appropriate solutions.
-
Conduct periodic reviews and analysis of project data to
assess performance and suggest improvements.
-
Collaborate with cross-functional teams to implement
data-driven strategies for enhanced efficiency and success.
6. Reporting and Analysis:
-
Prepare regular reports on ATM performance, transaction volumes,
revenue, Non Transacting ATM analysis and other KPIs.
-
Publish Daily / Weekly / Fortnightly / Monthly management reports
and review with Regional/Zonal Heads.
|
-
Bachelor's degree in business administration or a related field
is preferred.
-
Previous experience in back-office operations, project
coordination, or a similar role.
-
Strong data validation and analytical skills with attention to
detail.
-
Knowledge of site acquisition & Franchise sourcing, legal
requirements and compliance standards for ATM deployment.
-
Excellent communication and interpersonal skills for building and
maintaining relationships with franchise/shop owners.
-
Ability to coordinate and negotiate with multiple stakeholders
effectively.
-
Knowledge of legal and regulatory requirements related to ATM
deployments and agreements.
-
Proficiency in using Microsoft Office and data management tools.
-
Strong organizational skills and the ability to prioritize tasks
to meet deadlines.
-
Proactive attitude, problem-solving mindset, and ability to work
independently.
-
6 Days Working
-
Preference will be given to Local candidate with knowledge of
Local languages
Note: This job description provides an overview of the typical
responsibilities and qualifications of the role. Actual job duties
may vary depending on the specific requirements of the
organization and the scope of the ATM site acquisition and revenue
management activities.
|
