Sr. Mgr. Quality

• To act as the Process Quality Controller for company India.
• Document Company India Business, Management & Support process as per ISO 9001 guidelines.
• Implement documented process across all branches of Company India.
• Conduct internal audits and facilitate process quality reviews.
• Provide training.
• Cultivate a culture of quality in the company.
• Liase with external agencies (e.g., Certification Bodies)
• Assist IT Function in automation of Business Processes

Position / Business Accountabilities

• Graduate from government recognized education institute. Postgraduates or Graduates from Engineering stream are preferred.
• Experience in Financial Services industry preferred
• Core Capabilities (Knowledge, Skills, Additional Behaviors)
• 5 to 8 years of overall industry experience of which 2+ years in ISO 9001 environment
• Profiency in implementing ISO 9001 processes.
• Well versed in Microsoft Office products (Word, Excel, VISIO) and ability to produce ad hoc reports.
• Good communication skills.
• Willingness to learn and improvise.
• Conflict resolution & people management skills.
• Ability to clearly document and verbally explain an issue.
• Positive attitude and pleasing personality
• Compliance with the Information Security Policy of the company & all associated procedures and guidelines.
• Risk Management in line with the defined ISMS framework.
• Incident Management in line with the defined ISMS framework.
• Understanding of ISO 27001 & overall ISMS framework of the company.
• Participation in all Security training & awareness programs conducted by the company.
• Co-operation & support for all internal & external audits including Security audits.