About the role

Branch Manager - Liabilities

Job Summary:

The Branch Manager for Liabilities plays a crucial role in overseeing the branch's operations and driving the growth of liability products and services. This position is responsible for ensuring compliance with regulatory requirements, managing a high-performing team, and enhancing customer satisfaction, ultimately contributing to the overall success and profitability of the branch.

Key Responsibilities:

Lead and manage daily branch operations related to liability products, ensuring efficiency and adherence to company policies.
Develop and implement strategies to grow the branch's liabilities portfolio, including deposits and other related accounts.
Ensure compliance with banking regulations and internal policies to mitigate risks associated with liability operations.
Coach and mentor branch staff to enhance their product knowledge and customer service skills, fostering a culture of excellence.
Analyze branch performance metrics and market trends to identify opportunities for improvement and make data-driven decisions.
Build and maintain strong customer relationships, addressing inquiries and resolving issues effectively.
Collaborate with the sales team to develop promotional campaigns and outreach initiatives to attract new business clients.

Requirements:

Bachelor’s degree in Business Administration, Finance, or a related field.
Minimum of 5 years of banking experience, with at least 2 years in a supervisory or management role.
In-depth understanding of liability products, banking regulations, and industry best practices.
Proven track record of achieving sales and operational targets within a branch environment.
Exceptional leadership and team-building skills, with the ability to motivate and manage a diverse team.
Strong analytical skills with the ability to interpret financial data and market trends.
Excellent interpersonal and communication skills, both verbal and written.

Preferred Qualifications:

Master’s degree in Business or a related field.
Professional certifications such as Certified Branch Manager (CBM) or similar credentials.
Experience in developing and executing marketing strategies for banking products.
Familiarity with customer relationship management (CRM) systems and banking software.
Prior experience in risk management and compliance oversight within a banking context.

Benefits:

Competitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance plans.
Generous retirement savings plan with company matching.
Paid time off (PTO) including vacation, sick leave, and holidays.
Ongoing professional development and training programs.
Employee discounts on banking products and services.
Supportive and inclusive workplace culture that values diversity.

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