Tech & Digital-Lead Site Reliability Engineer

Job Purpose

●       Analysing, troubleshooting, and designing vital services, platforms, and infrastructure while always thinking about reliability, scalability, resilience, security, and performance.

●       Lead a team of SRE engineers

Job Responsibilities(JR) : 6 – 8 Areas

Actionable (4-6)

●       Help build a Site Reliability Engineering culture by sharing the best practices, approaches, documentation, and code with other engineering teams

●       Apply automation and software to any tasks or parts of the system which are performed manually

●       Able to troubleshoot complicated, cross platform issues handling OS, Networking, Database in a cloud-based SaaS environment and handle live production incidents

●       Monitor application performance take steps to improve overall application performance and stability and follow through with implementation

●       Conduct system analysis, configuration management and develops improvements for system software performance, availability and reliability

●       Design, write, ship, and motivate the creation of software and systems to increase observability, product reliability and organizational efficiency

●       Maintain and monitoring deployment, orchestration, of the servers, docker containers, databases, and general backend infrastructure

●       Develop Run Books/Standard Operating Procedure for recurring Production issues, also working on a permanent solve.

●       Perform Incident Analysis on a regular basis with the intention of preventing and finding a long term solve for Incidents.

Educational Qualifications (examples listed below)

Key Skills(examples listed below)

Total Yrs of experience: 10+yrs

Educ:

○     B Tech in Computer Science or related discipline preferred.

Skills:

○       Experience in monitoring and analyzing infrastructure performance using standard performance monitoring tools

○       Demonstrable experience in Containerization-Docker and orchestration (Kubernetes)

○       Experience with Infrastructure As Code (Terraform, Cloud Formation, Ansible)

○       Knowledge and proven hands-on experience in large-scale databases and distributed technologies, such as Kafka and Confluent Platform Kafka

○       Basic programming and scripting skills

Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) (examples listed below)

1. Internal:
   1. Product Manager from Digital Factory
   2. Business Analyst from BTG team
   3. Incident Management team
   4. Development Team