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TD Newton
About the role
• Proposed designation: Senior Analyst
• Role type: Individual contributor
• Reporting to: Manager
• Geo to be supported: UK
• Work timings: 9:30 AM to 6 PM
Roles & responsibilities
• We are recruiting for a Senior Analyst in the Operational Excellence Hub (OEH) of KPMG Business Services Reporting @ KGS team. The role will involve working closely with the service management team onshore and offshore:
• The role will include working closely with the onshore and offshore managers of Service Delivery Operations Team to delivery accurate and high-quality MI. It will also involve drawing out insights from the data and preparing impactful summary
The core responsibilities will include.
• Support the Service Management Lead in achieving the quarterly and annual plans for MI delivery
• Submit monthly updates on the actions recorded from the service reviews
• Ensure monthly dashboards are analyzed prior to release with potential area of review on Action Plan
• Looks for opportunity to improve processes where possible and makes suggestions to the Service Management Lead
• Support the Service Management lead in creating and implementing Service Improvement Plans
• Data collation for tasks under reporting across various onshore teams
• Understanding of key metrics and business set up/ taxonomy
• Creation and maintenance of SOPs for operational activities
• Work on medium-high level of MIS and reporting
• Deliver medium-high level of reports with intelligent summarization of the report
• Maintain 100% Quality standards & ensure completeness and accuracy in deliverables
• High level of competency in Xls
• Exposure to more advanced Data Management and Visualization such as MS Power BI etc
• Willingness to learn new tools
Educational qualifications
•MBA (preference to specialization to Operations)
•Certifications in Data Management and Visualization tools
Work experience
•Preference - candidate with 3-5 years of relevant experience in reporting role in Corporate Responsibility departments OR MI roles in reputed companies (including boutique Data Science companies)
Mandatory technical & functional skills
•Excellent Communication & Interpersonal Skills (Verbal & Written)
•Comfortable in managing large data sets
•Knowledge on tools like Power BI, SQL, Alteryx, SharePoint etc.
•Ability to draw insights from data and summarize it for understanding of business users
•Excellent Communication & Interpersonal Skills (Verbal & Written).
Preferred technical & functional skills
Basic understanding of Power Apps & Power Automate