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Profile
Job Description
Trade Support Unit is responsible for the strict
control of trades booked, liaising with internal
departments and escalating to management where
appropriate. TSU assistants work independently from
the Front Office and are key to the control of our
business ensuring the highest level of quality is
achieved at all times. A high level of FIC product
experience is mandatory for this role.
This includes EQD, CTY, Forex, Money Market, Options,
Interest Rate Derivatives and Credit derivative.
The primary function of the TSU role is to minimise
operational risk by supporting the front and back
office with their requests and monitoring trading
activity. The role and expectations constantly evolve
and as such processes need to be regularly reviewed,
procedures kept up to date and training maintained to
ensure full cover within the team.
Main responsibilities:
Team Mgt:
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Manage people and daily work allocation
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Participate and perform in year-end appraisals for
the team
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Ability to provide feedback and envisage plans for
people development
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Periodic assessment of process risk and sign off
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Review of SOP’s and verification of Access
recertification
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Participate and contribute on global weekly mgmt
calls
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Discuss and provide feedback on KRI, KPI’s, etc
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Maintain process maps, heat maps, improvement
trackers, FTE allocation tracker, etc
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Handle and manage escalation
Transversal Task Management
o Trade Checking / Affirmation - Reuters,
E-Mail, Bloomberg, Blotters
o Broker Checking / Affirmation – Paper
Confirmations, STP Screen follow-up
o Trade Validation –
o Pending Status Management – external and
internal platform
o Reporting –
o Trade Expiration
o Trade booking and amendment
Product Specific Task Management
🡺 Holds a high level of expertise across products
performing following tasks on a daily basis
o Query Management – Counterpart Mismatch.
Value Date Breaks, Missing Trades, Direction, Break
Clause, Internal Reconciliation, Generics, Ad Hoc
requests,
o STP Exception – Mapping Issues, Deal
reject follow-up, feed failure follow-up
o Booking / Re-booking – Certificate of
Deposits, Amortising Deal Structures, Back To Back,
Re-booking of events deals, Generics
o Trade Life Cycle / Mass Events / Amends
& Cancelations – NDF Fixing, Expiry Management,
Fixing exceptions, Mass Negotiations, Mass Novations,
o Risk Analysis
o Referential Management – Bond Creation /
CDS Rolls.
o Amendment and Cancellation Monitoring –
Daily Weekly Analysis, Technical Modifications to
Check.
o Clearing and Compression – Tri-Party,
TriOptima, Ice, LCH, NDF
GBS and Business partner Interaction Management
🡺 Maintain strong relationships with all departments
across SGCIB globally.
o IT– Follow-up and tracking, daily issue
resolution, New release, FO assistance
o Project team (ORG) - Close
interaction with Paris Teams and ORG
o Commercial MO (COM) – Regular
interaction with COM in regards to client service and
e-biz.
o Compliance – Continuous
interaction and awareness
o OPER Globally – TSU / BO /
TRS globally to maintain high level of service
and business interaction.
o COO / Business – Daily interaction and
meetings
Quality and Control
🡺 Ability to have a strong vision of Operations and
Business evolvement and have relevant tools to adapt
to ever changing markets.
o KPI – Contribution and monitoring
o AC – Detailed analysis and action plan
follow-up
o Procedure – Strict adherence and control
Main competencies
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Previous trading Support Unit or Product control or
Middle Office experience
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Good understanding of one or two of the product
(EQD,CTY, FX/MM/IRD/CDS/Options) is imperative
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o Strong Understanding of PnL and Risk
o Understanding Regulatory Environment-DFA
o Expected to work at all times with the
highest level of accuracy and rigour to minimise
operational loss.
o Close working relationships with Front
office teams is essential.
o High level of communication and close
working relationship with team members.
o Willingness to train on new
products/activities/tools.
o Expected to be pro-active and keen to
improve processes.
o Availability to work shift patterns if
required.
o Ability to work under pressure in an
environment where timely resolution to problems is a
key element to success
o Flexibility and desire to broaden skill
set.
o Ability to train and work on several IT
systems throughout the day.
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