Job Overview
The Business Analytics Analyst is a developing professional role. Applies
specialty area knowledge in monitoring, assessing, analyzing and/or evaluating
processes and data. Identifies policy gaps and formulates policies. Interprets
data and makes recommendations. Researches and interprets factual information.
Identifies inconsistencies in data or results, defines business issues and
formulates recommendations on policies, procedures or practices. Integrates
established disciplinary knowledge within own specialty area with basic
understanding of related industry practices. Good understanding of how the
team interacts with others in accomplishing the objectives of the area.
Develops working knowledge of industry practices and standards. Limited but
direct impact on the business through the quality of the tasks/services
provided. Impact of the job holder is restricted to own team.
Responsibilities:
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Gathers operational data from various cross functional stakeholders to
examine past business performance
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Identifies data patterns & trends, and provides insights to enhance
business decision making capability in business planning, process
improvement, solution assessment etc.
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Recommends actions for future developments & strategic business
opportunities, as well as enhancements to operational policies
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May be involved in exploratory data analysis, confirmatory data analysis
and/or qualitative analysis
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Translate data into consumer or customer behavioral insights to drive
targeting and segmentation strategies, and communicate clearly and
effectively to business partners and senior leaders all findings
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Continuously improve processes and strategies by exploring and evaluating
new data sources, tools, and capabilities
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Work closely with internal and external business partners in building,
implementing, tracking and improving decision strategies
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Appropriately assess risk when business decisions are made, demonstrating
particular consideration for the firm's reputation and safeguarding
Citigroup, its clients and assets, by driving compliance with applicable
laws, rules and regulations, adhering to Policy, applying sound ethical
judgment regarding personal behavior, conduct and business practices, and
escalating, managing and reporting control issues with transparency.
Qualifications:
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1-3 years relevant experience
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Good communication skills (both verbal and written) and ability to work with
cross-functional partners and team members
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Technical Skills - SQL, Python, Marketing Analytics, Statistics, Market
Research
Education:
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Bachelors/University degree or equivalent experience
This job description provides a high-level review of the types of work
performed. Other job-related duties may be assigned as required.
Job Family Group:
Decision Management
Job Family:
Business Analysis
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