About the role

Required Qualifications:

10+ years of UX design experience, including creating wireframes and prototypes to communicate design concepts
10+ years of demonstrated understanding of mature user-centered design and research practices with a deep background and bias towards simplicity, elegance, and minimalism
10+ years of experience participating in user research and concept testing with real users
Deep understanding of methodology, study design, and analysis/reporting, including ethnographic research, site visits, interviews, voice of the customer, think-out-loud studies, and task-based usability testing
Deep understanding of general design and research best practices including conducting empathy interviews, heuristic evaluations, usability and discovery research
Portfolio of relevant user experience project deliverables
Proven ability to analyze research for thematic needs, pain points, and preferences, and synthesize such qualitative and quantitative information for clear storytelling and actionable recommendations for key stakeholders
Proven excellent communication skills, including the ability to present complex concepts clearly and persuasively across diverse audiences at various levels of our organization including executive leadership

Preferred Qualifications:

Degree in Design, Human-Computer Interaction (HCI), Psychology, Information Architecture, Communications, Computer Science, or a related discipline
Experience with enterprise software, B2B applications or large employee-facing systems in the medical, healthcare or financial domains
Knowledge of UX- related analytics, metrics, and measurement techniques
Involvement in the UX community (e.g. associations, meet-ups, clubs, conferences)
Proven ability managing multiple projects simultaneously
Proven collaborative, low-ego approach to working with others

Technical Skills:

Soft Skills:

UX Design Architect

About the role