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TD Newton
About the role
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Proposed designation:
Employee Relations
Manager
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Reporting to: Associate Director
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Geo to be supported:
UK
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Work timings:
2:00 PM – 10:30 PM
Employee Relations Responsibilities
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Interpret and apply applicable labour and employment laws
·
Regular reporting on Employee Relations matters, interpreting and
triangulating data and making recommendations for positive change in the
work environment.
·
Investigate HR and Employee Relations issues, including, but not limited
to:
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Conducting investigation related interviews
·
Drafting reports
·
Producing complete investigation documentation
·
Management of stakeholders as related to the case ensuring appropriate
closure of the matter.
·
Independently manage assigned casework including triaging cases into the
ER mailbox and determining whether the matter should be considered onshore
or offshore.
·
Mediate and resolve internal ER. issues using best practice conflict
resolution practices
·
Consult and collaborate onshore ER teams on complex employee
investigations .
·
Manage critical employee relations issues that are crisis-oriented to
ensure successfully completion within limited time and SLAs
·
Develop ER service reporting infrastructure to measure against SLA’s and
to include monitoring, measuring and reporting on ER metrics.
·
Ensure consistent implementation of use of ER policies and procedures
across the platform.
Provide advice relating to the policies including the development of
question banks.
·
Support development of education and training for line leaders and HR
professionals on policy, employment law, and employee
,
and employee relations matters.
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Ensuring a proactive approach to absence management and sickness absence
across the business.
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Own settlement agreement and termination process.
Compliance & Legal Responsibilities
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Responsible for Governance of Labor Law.
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Handling internal audits & inspections.
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Partner with Legal and in collaboration with UK ER team and the business,
will analyze facts, provide input and recommend course of action to
achieve resolution of HR Legal matters that may arise.
·
Collaborate with internal legal counsel on issues as appropriate.
Educational qualifications
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Postgraduate - Preferred in Human Resources
Work experience
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1
0+ years HR experience with a particular focus, emphasis and strength in
Employee Relations.
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Robust ER / IR knowledge & experience in an international
environment.
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Excellent written and interpersonal communication skills with the ability
to utilize exceptional active listening skills to determine issues and
formulate and ask appropriate follow up questions.
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Demonstrated ability to handle difficult or volatile
situations/individuals effectively and to mediate in situations where
required.
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Ability to conduct investigations in a neutral and timely manner.
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Demonstrated ability to use sound judgment and maintain confidentiality.
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Effective at managing multiple priorities under tight deadlines, ability
to prioritize conflicting demands, organize time, collaborate with and
lead resources to deliver consistent results and bring initiatives to
successful completion.
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Excellent ability to analyze difficult and complex situations with a
proven track record of recommending optimal solutions.
Skills
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Excellent verbal and written communication.
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Strong MS Excel and strong hold on analysis of data.
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Stakeholder management across levels and teams.
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Ability to work in a complex business environment.
Other information
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Interview process:
2-3 interview rounds
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Mode of interview:
Telephonic/F2F/Virtual
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Job location:
Gurugram