Controls Oversight Professional

Join us as a "Controls Oversight Professional" at Barclays, where you can play a critical role in strengthening the risk and control environment across the business by supporting the design, assessment, governance, and ongoing monitoring of controls. This role supports end-to-end RCSA lifecycle, ensures effective Issues & Actions oversight, drives proactive control remediation, performs control by design change impact assessments, and partners closely with the business to embed the right risk culture. The role requires strong analytical judgement, high-quality execution, and the ability to operate in a fast-paced environment where accuracy, timeliness, and risk stewardship are paramount.

You may be assessed on the key critical skills relevant for success in role, such as experience in managing RCSA cycle, Issue Management Oversight, conducting Governance Forums and proactive risk assessments, as well as job-specific skillsets.

 

To be successful as a "Controls Oversight Professional", you should have experience with:

 

Basic/ Essential Qualifications:

• Support end to end RCSA cycles, including controls mapping, risk assessment, control testing, readiness, and controls monitoring
• Work closely with Control Partners, Process Owners, and Lead Practitioners to validate accuracy, completeness, and adherence to the Barclays Controls framework
• Partner with Issue Owners and Action Owners to track At Risk/Overdue items via governance forums, identify bottlenecks, and support timely remediation and issue closure
• Liaise with Governance teams and stakeholders on monthly dashboards, oversight forums, and maintain centralized reporting
• Support operating effectiveness reviews, assess risk criticality, identify gaps, and propose remediation aligned to Barclays policies and standards
• Contribute to automation, simplification, and standardisation initiatives across various governance and oversight workstreams
• Prepare high-quality MI packs for senior leadership, including trends, risk indicators, overdue metrics, and thematic insights.
• Maintain accurate data across various MI repositories ensuring alignment to Service Controls Reporting
• Provide clear guidance to business SMEs on standards, control requirements, and documentation expectations
• Build strong working relationships with Control Partners, business leads, Ops Rigor teams, and Risk SMEs.
• Business Service Leads & Product Teams
• RCSA Practitioners, Control Owners & Process Owners
• Assurance Teams (Internal Audit, Compliance, Governance, Control Testing)
• Technology, Change Delivery & Data/MI Teams
• Controls Professional is expected to demonstrate maturity, risk-thinking, and credibility while influencing stakeholders toward timely and effective control outcomes.
• Use data, insights, and sound judgement to identify risks, issues, and emerging trends
• Escalate concerns appropriately with evidence-based rationale
• Assess the completeness & quality of control documentation, testing results, RCSA inputs
• Provide practical recommendations grounded in policy, standards, and risk appetite
• Hands-on experience in risk and controls, preferably within Customer Service Industry
• Strong working knowledge of RCSA methodology, issues & actions lifecycle, control library management, and governance processes
• Experience with centralised control management systems of records
• Strong analytical skills with the ability to interpret data, identify themes, and present insights
• Excellent communication skills — written, verbal, and senior stakeholder facing
• High attention to detail, with strong documentation and evidence management discipline
• Ability to work under pressure to tight deadlines, maintaining accuracy and control
• Proven experience working in banking or other regulated industry environment testing controls
• Demonstrated experience in a control or control-type environment
• Minimum Graduation Degree is required as a basic qualification

 

Desirable skillsets/ good to have:

 

•     Exposure to control testing or assurance (1st/2nd/3rd line)

•     Knowledge of Controls related policies and Principal Risks

•     Exposure/execution via automation tools (PowerApps, workflow simplification, data analytics).

•     Familiarity with banking and financial regulatory requirements

 

This role will be based out of Noida.