Business Analytics, Senior Analyst – Analytics & Information
Management (AIM), Gurugram
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Our people make all the difference in our success.
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We are seeking an experienced and strategic Senior Business Analyst for
our Business Analytics Team. The ideal candidate will be responsible for
driving the development and implementation of analytical solutions to
support key business objectives for Banking Operations & Analytics as
part of COO (Chief Operating Office). This role requires a strong analyst
with a proven track record of delivering impactful insights and fostering
a data-driven culture.
Roles and Responsibilities:
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The Senior Business Analyst (Banking Operations & Analytics)
accomplishes results by contributing significantly to the bank's success
by focusing on data insights, storytelling, and navigating business
scenarios.
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Acts as a crucial link between business stakeholders and technical teams,
ensuring that solutions align with business needs and deliver value. Their
primary role is to improve organizational effectiveness by analyzing
business processes, identifying problems, and recommending solutions.
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Understanding Business Needs: Supporting Business Execution activities for
Chief Operating Officer, implement analytical solutions to manage banking
operations like spend and utilization insights with contextualized
metrics.
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Requirements Gathering and Documentation: Responsible for documenting data
requirements, data collection / processing / cleaning, and exploratory
data analysis, which may include Process Automation / Optimization and
data visualization techniques.
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Process Analysis and Improvement: Analyzing current "as-is" business
processes to identify inefficiencies, bottlenecks, and areas for
optimization. They then design "to-be" processes that incorporate best
practices and leverage technology.
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Solution Design and Evaluation: Develop and execute the analytics strategy
– Data Ingestion, Reporting / Insights Centralization, expand analytic
coverage, Rationalize, consolidate & convert existing manual reports
into dashboards to cover key KPI with actionable insights.
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Stakeholder Communication and Management: Communicate findings and
recommendations to stakeholders. Stay current with the latest trends and
technologies in analytics. Ensure compliance with data governance policies
and regulatory requirements.
Core Competencies:
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Analytical Thinking: Ability to dissect complex problems, analyze data,
and identify root causes and effective solutions.
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Communication Skills: Story telling with excellent verbal and written
communication to articulate complex ideas clearly to diverse audiences,
from technical developers to executive stakeholders.
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Problem-Solving: Proactively identifying issues and developing practical,
value-driven solutions.
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Stakeholder Management: Building report, managing expectations, and
resolving conflicts among various project participants.
Qualifications:
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5+ years of experience in Business Analytics & Transformation roles
with proficiency in data analytics tools/technologies like SQL, SAS,
Python, PySpark, Tableau, MicroStrategy, etc.
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Strong understanding of data & analytics ecosystem, establish a
scalable analytics framework – data strategy, process optimization,
actionable insights, visualization techniques.
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Experience in Developing and Deploying AI solutions in partnership with
Tech and Business
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Experience with any banking operations (e.g., expense analytics, movement
of funds, cash flow management, fraud analytics, ROI). Knowledge of
regulatory requirements related to data privacy and security
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AI / Gen AI proficiency and thought leadership in Financial/Business
Analysis and/or operation risk analysis with ability to impact key
business drivers
Education:
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Bachelors/University degree in STEM, Master’s degree preferred