Software Engineering Lead -Salesforce Developer FSL -SG28

Software Engineering Lead 

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start  Caring. Connecting. Growing together. 

Primary Responsibilities: 

• Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives 
• Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis 
• Worked towards preparation of requirements management plan, business and functional requirement documents 
• Created data flow diagrams and process flow diagrams to facilitate better system understanding 
• Follow project plans for executing projects using Agile as well as Waterfall 
• Methodologies to ensure the project are delivered on time and beyond customer expectations 
• Utilize data science techniques and tools to analyze, interpret, and draw insights from large datasets 
• Develop predictive models and algorithms to solve complex business problems 
• Implement and maintain data pipelines using SSIS 
• Work with Salesforce Einstein and GPT to enhance customer experience and drive sales effectiveness 
• Collaborate with cross-functional teams to design, implement, and evaluate data-driven solutions 
• Stay current on industry trends and best practices in data science, Python programming, and Salesforce technologies 
• Document the various project artifacts to ensure that these are following best practices and are delivered to the customer on time 
• Designing and providing scalable solutions for Applications & practice needs 
• Managing & Mentoring Scrum Team and Project Team 
• Building Capability Decks for the practice 
• Representing Offshore Team 

Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation. 

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so 

Required Qualifications: 

• 7+ years of overall experience in Software Development 
• 5+ years of  relevant Salesforce Experience 
• 2+ years of experience in lightening/FSL 
• 2+ years of experience as a technical lead 
• 1+ years of ChatGPT , Prompt engineering experience 
• Solid Salesforce experience in customization 
• Solid Experience in Building Integrations 
• Experience in leading teams 
• Knowledge of Salesforce Einstein and GPT is a plus 
• Proven solid analytical and problem-solving skills 
• Good understanding of Sales, Service & Community Clouds 
• Good understanding of SFDC object and able to defining custom objects 
• Apex, Visualforce, Triggers, Process Builder, Approval Process, Reports, Dash Boards, Integration (SOAP & REST), Canvas APP, Sharing and Security Models 
• Requirement elicitation 
• Proven ability to define the Application Intent & Artifacts 

Preferred Qualifications: 

• Architect certification 
• Health Cloud 
• UI Experience ,Any JS Framework(JQuery, Angular JS,CSS ) 
• Sales & Service Cloud Certifications 
• Python or Node.js 
• Devops pipeline setup using Jenkins, GitHub and scripting languages in Jenkins 
• Tooling or metadata API experience