Manager : Technical Scrum Master

Job Title: Manager :  Senior Technical Scrum Master

Role Overview

As a Senior Technical Scrum Master, you will be the backbone of our high-stakes engineering teams. You will integrate deep Agile expertise with a solid understanding of software architecture to streamline delivery. Your goal is to foster a culture of technical discipline (CI/CD, TDD, DevOps) while mentoring the team toward self-governance and peak performance.

Key Responsibilities

1. Technical Leadership & Engineering Flow

• Engineering Excellence: Partner with Tech Leads to advocate for and implement modern engineering practices.
• Bottleneck Identification: Use your technical background to identify systemic issues in the codebase or infrastructure that hinder velocity.
• DORA Metrics Management: Move beyond simple story points. Track and optimize DORA metrics.

2. Advanced Facilitation & Scaling

• Facilitation: Lead all Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives. Ensure they are productive and time boxed.
• Impediment Removal: Proactively identify and eliminate "blockers" (technical, social, or organizational) that prevent the team from meeting Sprint Goals.
• Team Coaching: Mentor the team in self-management and cross-functionality. Help them navigate internal conflicts and improve their "Definition of Done."
• Product Owner Support: Assist the Product Owner with backlog refinement, ensuring user stories are clear, concise, and prioritized.
• Complex Ceremony Leadership: Facilitate all Scrum events for multi-functional, distributed teams, ensuring high-quality outputs and clear alignment with the product roadmap.
• Cross-Team Synchronization: Lead or sync in a scaled environment to manage cross-team dependencies and mitigate risks before they impact delivery.

3 . Strategic Coaching & Mentorship

• Servant Leadership: Coach developers, Product Owners, and stakeholders on the "why" behind Agile, shifting the focus from "doing Agile" to "being Agile."
• Conflict Resolution: Mediate complex technical disputes within the team, ensuring architectural decisions are made collaboratively and transparently.

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Experience & Qualifications

• Years of Experience: 10-15 years in the software industry, with at least 5+ years acting as a dedicated Scrum Master in a technical environment.
• Technical Pedigree: A background as a Software Engineer or Systems Architect is highly preferred. You must be able to understand technical discussions regarding APIs, Microservices, and Cloud infrastructure.
• Education: Bachelor’s or Master’s degree in computer science, Engineering, or a related field.
• Certifications:
  • Required: PSM II/III or CSM.
  • Preferred: SAFe Release Train Engineer (RTE), PMP-ACP, or an AWS/Azure Cloud Practitioner certification.
• Tools: Expert-level proficiency in Jira/Confluence (including advanced JQL and automation), Miro/Mural, and familiarity with GitHub/GitLab workflows.