Job Description
About Citco:
The market leader. The premier provider. The best in the business. At
Citco, we’ve been the front-runner in our field since our incorporation
in 1948 led to the evolution of the asset servicing sector itself. This
pioneering spirit continues to guide us today as we innovate and expand,
push beyond the boundaries of our industry, and shape its future. From
working exclusively with hedge funds to serving all alternatives,
corporations and private clients, our organization has grown immensely
across asset classes and geographies. For us, this progress is a pattern
that we’ll only maintain as we move forward, always prioritizing our
performance. So for those who want to play at the top of their game and
be at the vanguard of their space, we say: Welcome to
Citco.
About the Team & Business Line:
Fund Administration is Citco’s core business, and our alternative asset
and accounting service is one of the industry’s most respected. Our
continuous investment in learning and technology solutions means our
people are equipped to deliver a seamless client
experience.
Responsibilities
Your Role:
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Encompass all facets of the calculation of net asset values on a
variety of complex hedge funds. Managing a group of clients with your
Assistant Vice Presidents, your responsibilities will
include;
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Oversee client service delivery and monitor service provision to agree
standards for key clients.
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Formulate and implement key client service
program.
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Liaise internally with key operational areas to ensure awareness by
all of key client requirements
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Visit clients on periodic basis to evaluate service quality and
identify client priorities
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Assist in the resolution of complex client
issues.
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Escalation and Complaints Management within the team and within the
department.
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Manage, train, and assist assigned Senior Account Managers in the
successful running of their teams.
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Participation in the review of department procedures and policies and
supervision of Senior Account Managers to ensure adherence to these
procedures.
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Participation in client conference calls.
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Liaise with clients re reporting requirements and deadlines, ensuring
delivery in an accurate and timely manner.
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Continuous risk assessment of current and potential new funds under
administration.
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Identify issues / concerns and recommend company wide solutions for
any / all high risk projects
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Operational Risk – Monthly reporting on status reports and key
development issues.
-
Project work – proactive approach to industry and regulatory changes
and the development and promotion within Citco Fund
Services.
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Participating in and leading projects that may be defined from time to
time in connection with the continuing expansion and evolution of the
business
Qualifications
About You:
-
Bachelor or Masters Degree in Accounting, Finance, Economics or
Professional Accounting Designation (ACA , CIMA , ACCA) or any related
area and/or a professional accounting
qualification
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Min 15 years of experience in Financial Services with experience to
Product Control , Operations or Fund Accounting
environment
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Strong Supervisory skills with experience in managing and/or leading
staff for 5-7 years
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Strong technical knowledge of Hedge Fund
Accounting
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Excellent analytical, problem solving skills with high degree of
attention to detail
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Strong business acumen.
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Strong risk management knowledge
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Good client/ business relationship management
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Strong interpersonal and communication skills
-
Proficient in Microsoft Applications (Word, Excel, Powerpoint
etc)
Our Benefits
Your well being is of paramount importance to us, and central to our
success. We provide a range of benefits, training and education support,
and flexible working arrangements to help you achieve success in your
career while balancing personal needs. Ask us about specific benefits in
your location.
We embrace diversity, prioritizing the hiring of people from diverse
backgrounds. Our inclusive culture is a source of pride and strength,
fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with
disabilities. Accommodations are available upon request for candidates
taking part in all aspects of the selection.