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TD Newton
About the role
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Proposed designation:
Associate Director
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Role type:
Individual contributor
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Reporting to:
Director
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Geo to be supported:
US
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Work timings: 24/7
Rotational shift, will change every 1 month
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05:00 AM - 02:00 PM IST
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01:00 PM – 10:00 PM IST
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07:00 PM – 04:00 AM IST
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Work mode
: Hybrid
Roles & responsibilities
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Own end-to-end engineering, reliability, availability, scalability,
performance, and capacity planning for mission-critical Audit portfolio
platforms, ensuring enterprise-grade operational excellence.
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Provide 24x7x365 production support, including weekends and holidays,
participating in a global follow-the-sun on-call model and ensuring
rapid incident response and service restoration.
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Ensure ≥99.0% (target 99.9%+) availability through SRE best practices
including SLIs/SLOs, error budgets, proactive monitoring, intelligent
alerting, and automated remediation.
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Architect and operate secure, scalable, and resilient
Azure cloud environments leveraging AKS, App Services, VM Scale Sets,
Azure SQL, Data Lake, Azure Storage, and Microsoft Fabric for
large-scale data and analytics workloads.
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Implement and manage Infrastructure as Code using Terraform, ensuring
consistent, repeatable, and compliant infrastructure provisioning across
environments.
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Drive DevOps and platform engineering practices using
Azure DevOps, CI/CD pipelines, GitOps, and release automation, enabling
faster and more reliable deployments.
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Design and manage containerized and microservices architectures using AKS,
including scaling, networking, security, service mesh integration, and
zero-downtime deployments.
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Implement deep observability using Azure Monitor, Application Insights,
Log Analytics, KQL, and Azure Managed Prometheus, enabling full-stack
monitoring, distributed tracing, and performance insights.
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Proactively monitor production systems to detect early signals of
failures, prevent performance degradation, and eliminate capacity
bottlenecks using predictive and AI-driven insights.
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Build and integrate AIOps and AI-powered automation, including anomaly
detection, predictive alerting, automated incident triage, and
self-healing infrastructure.
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Lead major incident management, root cause analysis (RCA), and problem
management, ensuring blameless postmortems and continuous reliability
improvements.
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Design and validate high availability and disaster recovery architectures,
including multi-region deployments, failover strategies, backup/restore,
and RTO/RPO adherence.
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Plan and execute ITDR drills, disaster recovery testing, and audit
readiness activities, including evidence collection and compliance
validation.
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Manage environment lifecycle including infrastructure upgrades, secure
deployments, vulnerability remediation, patching, and end-of-life
transitions.
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Implement strong security and secrets management using Azure Key Vault,
managed identities, RBAC, and zero-trust architecture principles.
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Ensure compliance with enterprise and regulatory standards through policy
enforcement, audit controls, and governance frameworks.
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Optimize cloud spend using FinOps practices, including cost allocation,
tagging, rightsizing, reserved instances, and continuous cost-performance
optimization.
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Manage and optimize data platforms including Data Lake, Azure Storage, and
Fabric, ensuring high availability, scalability, data integrity, and
performance.
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Establish advanced capacity planning and forecasting models, leveraging
historical telemetry and AI-driven predictions.
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Automate operational workflows using scripting (PowerShell, Python, Bash)
and orchestration tools to minimize manual intervention and reduce MTTR.
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Drive resilience engineering practices including chaos engineering,
failure testing, and system hardening to improve overall platform
reliability.
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Collaborate with engineering, architecture, cloud, security, and business
teams to design and operate scalable, secure, and compliant solutions.
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Build and maintain comprehensive technical documentation, runbooks, and
operational playbooks for consistent and efficient support.
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Act as a senior technical leader and individual contributor, influencing
architecture decisions, driving innovation, and mentoring engineers across
teams without direct people management.
Key behavioral attributes/requirements
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Demonstrates strong technical leadership and mentorship, effectively
coaching and developing junior engineers while elevating overall team
capability and engineering standards.
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Exhibits end-to-end ownership mindset, accountable for full lifecycle
delivery, reliability, and business outcomes rather than isolated tasks.
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Ability to translate business objectives and functional priorities into
scalable, secure, and data-driven technical solutions, aligning technology
with business value.
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Proven track record of collaborating across globally distributed,
cross-functional teams, influencing stakeholders across engineering,
architecture, security, and business domains.
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Drives an innovation-first mindset, continuously identifying opportunities
for automation, platform engineering, and process optimization to improve
efficiency, reliability, and quality.
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Proactively identifies and delivers cost optimization initiatives through
architectural design, automation, and efficient cloud resource utilization
aligned with FinOps principles.