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Job Location: Bangalore
JOB DESCRIPTION: The BX India Fund Captain support team ensures accurate and timely execution across Investment Operations which includes oversee processing issue escalations, ensures accurate reconciliations, timely reporting, smooth onboarding of funds/entities, and proper documentation storage to meet compliance and audit standards. This role is a key escalation point for reconciliation issues, drives process improvements, and coordinates across global teams to maintain operational excellence.
Responsibilities:
· Collaborating with Fund Captains in driving consistency, sharing of best practices, and governance
· Provide in timezone oversight of Fund Support COE and sign offs where appropriate
· Own initial escalation point for reconciliation issues from BX India recon managers; ensure daily completion within SLAs.
· Confirms that there are no proof differences, monitors for match performance, review material breaks, drive progress and daily oversight.
· Recommend process enhancements, partner with BX India recon managers and Fund Support teams.
· Gather inputs for various reporting needs including weekly management reporting and fund pod materials.
· Ensure reporting accuracy, timeliness, and alignment with leadership needs.
· Lead collection and storage required documentation; follow up until tasks are complete.
· Own complete first draft Axiom setup forms; confirm reconciliation readiness and Duco activity. Resolve timing gaps by enforcing workflow completion before go-live.
· Ensure responsible teams are storing key documents in target locations for external reporting requirements (funding memos, closing documents, credit agreements, payment reports, etc).
· Conduct sample-based checks; explore tech solutions to monitor adherence and flag gaps.
Desired Candidate Profile:
· Proven ability to analyze complex issues and develop effective solutions.
· Expertise in reconciliation processes, break resolution, and SLA-driven workflows.
· Track record of driving process improvements and operational efficiencies.
· Skilled in stakeholder engagement and managing escalations.
· Strong organizational skills with the ability to prioritize and meet tight deadlines.
· Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word) with high proficiency in Microsoft Excel
· Highly motivated with ability to work effectively as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines