GTC Business Support Analyst

Job Title: GTC Business Support Analyst

Corporate Grade:	BA3
Reports to (Line Manager’s Job Title):	VP
Direct Reports (if applicable):	N.A.
Business Area:	Global Treasury Coverage
Department/Function Level 1:	N.A.
Department/Function Level 2:	N.A.
Primary Location:	Gurugram
IAR Role:	No
Regulated Role:	No
CBI Regulated Role:	No
CBI Regulated Role Type:	List all applicable Controlled Functions and Pre-Approval Controlled Functions [CFs: 1-11, and PCFs: 1-47] please see appendix 1 and 2 for the full listing.

Role Profile Attestation

The content of this role profile is relevant for the role in question

Name of reviewer:	Simon Fawcett
Role of reviewer:	Managing Director
Date of review:	25 August 2026

Barclays Overview

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

We are an equal opportunity employer and we are opposed to discrimination on any grounds.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

If you would like some flexibility then please discuss this with the hiring manager.

About Global Treasury Coverage

Global Treasury Coverage (GTC) is a client‑centric coverage model that brings together treasury, financing and risk solutions to deliver seamless, end‑to‑end support to corporate treasurers globally. It drives integrated coverage, sharper capital allocation and improved client experience across products, regions and platforms. GTC products covers Corporate Banking, DCM, RSG, CFX, Securitised Products.

Overall purpose of role

The role will provide administrative and business support to the Global Treasury Coverage (GTC) team, helping drive effective communication, coordination, and operational efficiency. The individual will be responsible for managing team communications, supporting engagement initiatives, maintaining key trackers and coordinating activities across GTC teams globally. In addition, the role will provide broader administrative support including travel and expense management, purchase order processing, and invoice management.

Key Accountabilities

• Own and coordinate internal communications across GTC, including drafting leadership messages, team announcements and colleague communications.
• Develop and maintain Viva Engage content and engagement campaigns.
• Support the creation, formatting, and maintenance of central presentations for leadership.
• Maintain and govern central team trackers, distribution lists, calendars, and management information repositories.
• Coordinate requests, updates, and deliverables across global GTC teams.
• Support planning and execution of team events, training sessions and employee engagement activities.
• Provide travel and expense support for bankers, including travel bookings, expense submission support, and resolution of related queries.
• Manage purchase order creation, invoice processing, and vendor payment coordination in line with internal policies and procedures.
• Act as a central point of contact for administrative and operational requests.
• Build strong relationships across GTC, Business Management, Executive Assistants and support functions to facilitate smooth operations.
• Ensure all activities are completed in accordance with internal policies, controls, and regulatory requirements.
• Identify opportunities to streamline processes, improve team communications, and enhance operational efficiency.

Stakeholder Management and Leadership

Liaise confidently, professionally and in a friendly manner with colleagues at all levels of the organisation.

Decision-making and Problem Solving

Respond to/resolve queries, channelling to the appropriate area and escalating where appropriate.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Person Specification

Essential Skills/Basic Qualifications:

• Excellent written and verbal communication skills, with the ability to draft professional and engaging communications.
• Strong presentation skills, including proficiency in PowerPoint.
• Highly organised with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
• Strong coordination and stakeholder management skills, with the ability to work effectively across global teams and cultures.
• Proactive, self-motivated, and able to work independently with minimal supervision.
• Strong proficiency in Microsoft Office applications, particularly PowerPoint, Excel, Word, Teams, and Viva Engage.
• Experience managing administrative processes such as travel, expenses, purchase orders, and invoice processing.
• Ability to handle confidential information with discretion, professionalism, and sound judgement.
• Strong problem-solving skills and a continuous improvement mindset.
• Ability to work effectively under pressure and meet tight deadlines.
• Prior experience in an administrative, business support, communications, or coordinator role within a financial institution preferred.

Desirable skills/Preferred Qualifications:

• Financial institution experience preferred.
• Relevant support role experience.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action

Living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.