Optum is a global organization that delivers care, aided by technology to
help millions of people live healthier lives. The work you do with our team
will directly improve health outcomes by connecting people with the care,
pharmacy benefits, data and resources they need to feel their best. Here,
you will find a culture guided by inclusion, talented peers, comprehensive
benefits and career development opportunities. Come make an impact on the
communities we serve as you help us advance health optimization on a global
scale. Join us to start
Caring. Connecting. Growing together.
Software engineering is the application of engineering to the design,
development, implementation, testing and maintenance of software in a
systematic method. The roles in this function will cover all primary
development activity across all technology functions that ensure we deliver
code with high quality for our applications, products and services and to
understand customer needs and to develop product roadmaps.
These roles include, but are not limited to analysis, design, coding,
engineering, testing, debugging, standards, methods, tools analysis,
documentation, research and development, maintenance, new development,
operations and delivery. With every role in the company, each position has a
requirement for building quality into every output. This also includes
evaluating new tools, new techniques, strategies; Automation of common
tasks; build of common utilities to drive organizational efficiency with a
passion around technology and solutions and influence of thought and
leadership on future capabilities and opportunities to apply technology in
new and innovative ways.
Primary Responsibilities:
-
Build and maintain Python async backend services with Pydantic validation
exposing REST/JSON or WebSocket endpoints for conversational clients
-
Implement LLM-enabled workflows and agent orchestration using LangGraph,
LangChain, or similar frameworks supporting tool-calling/function-calling
and multi-step patterns (planner/worker/solver, ReACT)
-
Integrate cloud services (Azure or equivalent) for hosting, identity,
secrets, persistence and monitoring, and implement session/conversation
stores with optional vector/embedding-backed RAG
-
Apply resiliency patterns (timeouts, retries/backoff, rate-limiting),
consistent error handling, and correlation ID propagation for traceability
-
Build React 18 + TypeScript components for chat, streaming/partial
responses, and tool-invocation flows with baseline accessibility (ARIA)
and Storybook-driven development
-
Use monorepo/workspace tooling (yarn/pnpm, Vite, Storybook, ESLint,
Prettier) and write automated tests (pytest/pytest-asyncio, Jest/RTL,
Cypress) integrated into CI
-
Instrument and debug distributed systems with structured logs and traces
(OpenTelemetry) and help operationalize monitoring, alerting and LLM
cost-awareness
-
Collaborate in design discussions and code reviews, contribute to shared
libraries and developer workflows, and implement secure secret handling
and guardrails for tool execution
-
Basic, structured, standard approach to work
-
Comply with the terms and conditions of the employment contract, company
policies and procedures, and any and all directives (such as, but not
limited to, transfer and/or re-assignment to different work locations,
change in teams and/or work shifts, policies in regard to flexibility of
work benefits and/or work environment, alternative work arrangements, and
other decisions that may arise due to the changing business environment).
The Company may adopt, vary or rescind these policies and directives in
its absolute discretion and without any limitation (implied or otherwise)
on its ability to do so
Qualifications - External
Required Qualifications:
-
4+ years building production full-stack applications with practical
experience in Python and React/TypeScript
-
Hands-on experience integrating LLMs (OpenAI or equivalents) and agent
frameworks (LangGraph, LangChain or similar) for tool-calling and
multi-step orchestration
-
Proficient in async Python service development, API design, and Pydantic
schema validation
-
Familiarity with cloud platforms (Azure preferred) and enterprise patterns
for identity, secrets, managed data stores and observability
-
Solid testing skills across backend and frontend (pytest, pytest-asyncio,
Jest, React Testing Library, Cypress) and CI integration
-
Comfortable debugging distributed systems using logs and traces and
familiar with OpenTelemetry basics
-
Good collaboration and communication skills; experience with
conversational UIs, prompt engineering, or security practices for AI
systems is a plus
Preferred Qualification:
-
Exposure to vector DBs/embeddings and RAG workflows
At UnitedHealth Group, our mission is to help people live healthier lives
and make the health system work better for everyone. We believe everyone -
of every race, gender, sexuality, age, location and income - deserves the
opportunity to live their healthiest life. Today, however, there are still
far too many barriers to good health which are disproportionately
experienced by people of color, historically marginalized groups and those
with lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that addresses
health disparities and improves health outcomes - an enterprise priority
reflected in our mission.