Revenue Cycle Applications Analyst

Revenue Cycle Applications Analyst – Desired Skills & Qualifications

 

Technical / Functional Skills

• 3–7+ years supporting hospital Revenue Cycle applications
• Experience with Patient Accounting systems (Invision preferred, Oracle Health/Cerner strongly preferred)
• Knowledge of patient billing, claims processing, payment posting, denials, collections, and reimbursement workflows
• Experience supporting 835 remittance files and 837 claims transactions
• Experience with revenue cycle vendor applications such as Change Healthcare, FinThrive, Quadax, Experian, clearinghouses, and payment posting solutions
• Application troubleshooting, configuration, production support, and incident resolution experience
• Experience with system testing, upgrades, implementations, and workflow optimization
• Understanding of interfaces, file processing, and data validation
• Familiarity with ServiceNow or similar ticket management systems

 

Soft Skills

• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills
• Ability to work independently with minimal supervision
• Strong customer service mindset and professionalism
• Ability to prioritize competing demands in a fast-paced environment
• Collaborative team player who works effectively with operational, technical, and vendor partners
• Adaptable and comfortable navigating organizational and system changes
• Strong documentation, organizational, and follow-through skills
• Demonstrated ownership and accountability for issue resolution

 

Must-Haves

• Healthcare IT Revenue Cycle application support experience
• Patient Accounting system experience (Invision and/or Oracle Health/Cerner preferred)
• Claims, billing, payment posting, and remittance processing knowledge
• Third-party revenue cycle vendor support experience
• Strong communication, troubleshooting, and customer service skills
• Experience working in a production support environment